Quality Assurance jobs in Canada

As one of Canada’s leading commercial real estate services firms, we are driven by our mission to accelerate success for our people, clients, and communities.

A career at Colliers gives you the opportunity to make an impact, advance your career, and collaborate with top-tier talent. Don’t just take our word for it – we’ve been recognized as a top employer on a number of prestigious lists, including Best Workplaces in Canada, Best Workplaces for Women, Best Workplaces with Most Trusted Executive Teams, among others.

Vous avez un sens de l’organisation éprouvé et vous êtes orienté vers le détail. Vous visez un haut niveau de qualité dans tout ce que vous faites. Votre attitude positive axée sur le service à la clientèle vous permet de vous épanouir dans un environnement dynamique avec des échéances serrées. Vous êtes polyvalent et appréciez la variété dans vos tâches. Un milieu de travail où les journées ne se ressemblent pas constitue pour vous un excellent stimulant. Vous aimez également apprendre, collaborer et échanger des idées avec les autres afin d’obtenir des résultats extraordinaires.

• Gérer et organiser Outlook du SVP (courriels et calendrier), surveiller les courriels, planifier des appels avec les clients, et comprendre les priorités.

• Identifier et mettre en place des processus pour améliorer le flux de travail, l’organisation et la communication.

• Répondre aux appels téléphoniques et aux courriels au nom du conseiller, et transmettre rapidement tout message urgent.

• Préparer des rapports de dépenses et vérifier les rapports soumis au besoin.

• Rencontrer le conseiller quotidiennement pour discuter des événements, réunions et aspects logistiques à venir.

• Planifier les voyages et les réunions.

• Rédiger et distribuer des courriels, mémos, lettres et formulaires.

• Accomplir toute autre tâche au besoin.

• 1 à 3 ans d’expérience en soutien administratif dans un secteur de services professionnels; une expérience en immobilier est un atout.

• Compétences avancées dans les applications Microsoft Office (Word, Excel et PowerPoint).

• Capacité de communiquer clairement et de manière concise, à l’oral comme à l’écrit, en français et en anglais.

• Capacité d’offrir un excellent service à la clientèle à tous les niveaux de l’organisation ainsi qu’aux partenaires externes.

You have a proven sense of organization and you are detailed oriented. You aim for a high standard of quality in everything you do. Your positive customer service-oriented attitude ensures that you thrive in a fast-paced environment with tight deadlines. You are versatile and welcome variety in your work. A work environment where the days are not the same is a great stimulus to you. You also enjoy learning, collaborating, and exchanging ideas with others to produce extraordinary results.

• Manage and organize the SVP's Outlook (email & Calendar), monitoring emails, booking calls with clients, understanding priorities.

• Identify and implement processes to improve workflow, organization, and communication.

• Answer phone calls and reply to emails on behalf of the Advisor, forwarding any urgent messages in a timely manner

• Prepare expense reports and review submitted reports when required

• Meet with Advisor daily to discuss upcoming events, meetings, and logistics

• Plan for travel and meetings

• Write & distribute email correspondence, memos, letters, and forms

• Other duties as required.

• 1-3 years support experience in a professional services industry; real estate experience an asset

• Advanced skills in Microsoft Office applications (MS Word, Excel, and PowerPoint).

• Ability to communicate clearly and concisely, both oral and written, in French and English

• Ability to deliver excellent customer service at all levels of the organization and with external partners.

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Innovative projects: Work on cutting-edge initiatives that shape our communities, drive our growth, and make a tangible impact.

Career growth: Advance your career and achieve your goals with industry-leading training and development programs.

Competitive benefits & compensation: Enjoy a comprehensive and flexible benefits package along with competitive compensation that rewards your contributions and supports your well‑being.

Collaborative culture: Join our enterprising team where innovation thrives, collaboration is key, and our people are empowered to be their authentic selves and do their best work.

Diversity, Equity & Inclusion: Our robust North American Diversity & Inclusion Program features eight Employee Resource Groups (ERGs), where you can connect, learn, and contribute to a diverse and supportive community. Learn more: https://www.collierscanada.com/en-ca/careers/diversity-and-inclusion

Global network : Join a global team of 24,000 professionals across 70 countries, where you'll expand your network and learn from experts in a dynamic international community. Accelerate your career and enhance your expertise as you connect and collaborate with top talent around the world.

Applicants must be currently authorized to work in Canada on a full‑time basis. The employer will not sponsor applicants for work visas.

Direct applicants only please, no agencies.

Colliers is an equal opportunity employer and values diversity in its workforce. Colliers encourages applications from all qualified individuals and will accommodate applicants' disability‑related needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process. If you require a disability‑related accommodation to participate in the recruitment process, please contact the recruitment team by email at careers@colliers.com.