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Senior Business Analyst - Microsoft Dynamics CRM
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Senior Business Analyst - Microsoft Dynamics CRM
Job summary
A leading consulting firm in Canada is seeking a Senior Business Analyst - Microsoft Dynamics CRM for a hybrid role in Montreal. The selected candidate will lead workshops, document processes, and facilitate CRM implementation. Candidates should have 7–10 years of experience in manufacturing and proven skills in business process modeling and stakeholder engagement. This position offers competitive rates and a contract duration of 12 months.
Qualifications
- Minimum of 7 - 10 years of experience in manufacturing environments.
- Proven expertise in business process modeling and CRM/ERP implementations.
- Strong analytical and documentation skills.
Responsibilities
- Lead workshops and document current and future-state processes.
- Support CRM configuration and testing.
- Act as a liaison between business and technical teams.
Skills
Tools
Senior Business Analyst - Microsoft Dynamics CRM
Software International (SI) supplies technical talent to a variety of clients ranging from Fortune 100/500/1000 companies to small and mid‑sized organizations in Canada/US and Europe.
We currently have an indefinite contract role as a Senior Business Analyst - Microsoft Dynamics CRM to work with our global SAP consulting client on a long term project for their large consumer packaged goods client.
Location: Montreal, QC (Hybrid) – 2 days remote/3 days onsite
Type: Contract
Duration: 12 months
Start Date: Sep 01, 2025
Rate: $70-90 range but soem flexibility based on expectations
The role will be hybrid (2 days remote / 3 days onsite in Montreal), and the selected candidate will be expected to lead workshops, document current and future‑state processes, support CRM configuration and testing, and act as a liaison between business and technical teams.
- A comprehensive analysis and redesign of our end‑to‑end operational processes across three North American sites.
- The implementation of a new Microsoft Dynamics CRM solution, which will be tightly integrated with the optimized business processes.
- A minimum of 7 - 10 years of experience in manufacturing environments.
- Proven expertise in business process modeling, CRM/ERP implementations (preferably Microsoft Dynamics), and stakeholder engagement.
- Strong analytical and documentation skills, with the ability to operate in both structured and agile settings.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.