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Mid-Market Account Executive

ECL Kontor
Ottawa
CAD 60.000 - 100.000
Descrição da oferta de emprego

SurveyMonkey is the world’s most popular platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-assisted technology, it’s like having a team of expert researchers right at your fingertips.

What we’re looking for:
SurveyMonkey’s solutions help organizations listen to their key stakeholders (employees, customers and potential customers, patients, students, and many more), integrate that data into their core operating systems, and act upon it to improve outcomes.

We’re seeking a New Business Account Executive who believes that Feedback is Fuel, embodies a growth mindset, and is eager for an opportunity to take ownership of their success, all while helping our customers discover the impact of our enterprise feedback offerings.

As an Account Executive, you will be responsible for selling SurveyMonkey’s enterprise product suite into two key market segments:

  • New Logos: Organizations not currently using SurveyMonkey in any capacity.
  • Existing Self-Service Users: Customers currently using our self-serve, lower-cost plans, who can realize more value by upgrading to our enterprise solutions.

This opportunity is hybrid and requires you to work from the SurveyMonkey office on Wednesdays.

What you’ll be working on:

  • Full-Cycle Selling: Own the entire sales process from initial outreach and prospecting, to solution-based consultative positioning, negotiation, and close.
  • Strategic Prospecting: Use ZoomInfo, Outreach, and other tools to identify high-value new prospects and expand relationships with existing self-serve customers.
  • Consultative Approach: Employ a solution-oriented, consultative selling style informed by the Sandler selling methodology and the MEDDPICC qualification framework. You’ll uncover customer needs, map SurveyMonkey’s capabilities, and articulate clear value.
  • Deal Management: Leverage Salesforce and Gong to track deal progress, forecast accurately, and continuously improve based on deal insights and feedback.
  • Territory & Pipeline Management: Organize and prioritize effectively to achieve quota, manage multiple accounts, and maintain a healthy pipeline.
  • Continuous Learning & Improvement: Stay informed about industry trends, competitive landscape, and evolving customer needs. Incorporate feedback, embrace coaching, and learn from every win or loss.

We’d love to hear from people with:

  • Proven Success in Sales: 1-5+ years of full-cycle B2B sales experience, ideally in SaaS but not required. We often sell to Marketing, HR, and IT departments.
  • Pipeline Generation: Experience building pipeline with prospects through various sources (outbound value selling and first meeting generation, inbound marketing leads, product driven leads, etc).
  • Familiarity with MEDDPICC: Demonstrated success applying MEDDPICC or a similar methodology to close deals with multiple stakeholders.
  • Tech Stack Proficiency: Experience using Salesforce (CRM), Outreach (sequencing), Gong (conversation intelligence), and ZoomInfo (prospecting).
  • Excellent Communication & Presentation Skills: Ability to demonstrate history of engaging senior-level stakeholders with confidence and credibility.
  • Adaptability & Business Acumen: Experience building business cases with prospects, developing Champions, and creating Mutual Action Plans to win business.

We know the confidence gap and imposter syndrome can get in the way of meeting great candidates, so please don’t hesitate to apply — we very much value the attributes described here even if your past experience isn’t a perfect match.

Our commitment to an inclusive workplace: SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

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* O salário de referência é obtido com base em objetivos de salário para líderes de mercado de cada segmento de setor. Serve como orientação para ajudar os utilizadores Premium na avaliação de ofertas de emprego e na negociação de salários. O salário de referência não é indicado diretamente pela empresa e pode ser significativamente superior ou inferior.

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