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Requisition ID: 228235

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Global Transaction Banking (GTB) is the payments and transaction engine of Scotiabank. We support Small Business, Commercial and Corporate clients with effective treasury management solutions coupled with a best-in-class service model, making it easy for clients to do business with us.

As businesses build their digital capabilities and transform their operating models, their payment needs are evolving too. Boasting a unique global footprint, GTB’s comprehensive suite of innovative banking solutions help our business clients generate operational efficiencies, streamline and simplify payments, improve working capital performance, and mitigate financial risk.At Scotiabank, we embrace your strengths, ideas, and ambitions. GTB is a fast-growing team with a focus on the Americas, particularly Canada, the U.S., Mexico, and we are seeking top tier talent to complement our organization.

Join a purpose-driven winning team, committed to results, in an inclusive and high-performing culture.

Purpose

The Director & Head, Global RFP / Proposals will lead the strategic and operational direction of the Bank’s centralized Request for Proposals (RFP) unit. This role is pivotal in managing the end-to-end of our RFP processes across all the global footprint and client /business units (Corporate, Commercial, Small Business) to ensure the delivery of tailored, competitive, consistent, and high-quality proposals and in compliance with governing regulations, internal policies and procedures.

The incumbent is a key member of the GTB Sales leadership team and contributes to the profitable growth of the business and is responsible for enhancing our proposal driven business development process, building strong collaboration across departments and driving continuous improvement in RFP management practices globally.

What You’ll Do:

• Lead and drive global client-centric culture design to deepen client relationships and leverage broader Bank relationships and practices.

• Develop and lead a global strategy for RFP management aligned with the bank’s client strategy and retention objectives.

• Lead a cross-functional global team responsible for RFP creation, submission, and follow-through, ensuring consistency in standards and messaging.

• Recognized as the central point of coordination for global, regional, and in-country RFP processes, streamlining workflows and implementing best practices.

• Develop and drive a structure that allows the bank to prepare through sufficient anticipation of key RFPs.

• Impacts the effectiveness of process and service delivery of RFPs, Requests of Information (RFIs) and other large complex proposals.

• Collaborate with business units, product teams and subject matter experts to craft tailored, compelling proposals.

• Maintain a repository of standard RFP responses, ensuring they are up to date and compliant with regulators.

• Build and maintain relationships with internal stakeholders, including GTB Sales, GTB Product, GTB Operations, Legal, Compliance and Marketing teams. These include also Global Banking and Markets (GBM) as well as Commercial Bank organizations.

• Establish KPIs to measure the success and efficiency of the RFP Unit, including Win Rates, Number of RFPs Scotiabank is invited to participate, Turnaround Times, Client Feedback

• Prepare regular management reports on RFP performance and key outcomes. Ensure this feed into our Product Development plans.

• Implement and optimize technology solutions to manage the RFP process, such as proposal automation tools and content management system to position GTB and Scotiabank with best-in-class RFP and Content management tooling.
• Drive innovation within the RFP process to improve efficiency, reduce costs, enhance client experience, and position Scotiabank to Win targeted key proposals and desired client outcomes.

• Directs day-to-day activities in a manner consistent with the Bank’s risk culture and the relevant risk appetite statement and limits. Communicates the Bank’s risk culture and risk appetite statement throughout their teams.

• Operates in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.

• Understand how the Bank’s risk appetite and risk culture should be considered.

• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.

What You'll Bring:

• 7+ years of experience in process and service delivery of RFPs, Requests of Information (RFIs), content management and other large complex proposals.
• Bachelor’s degree, MBA or equivalent
• Well-developed analytical skills. Ability to manage and interpret data sets.
• Excellent communication and presentation skills with a track record in building relationships.
• Strong project management skills
• Problem Solving
• Spanish / French Language competency is an advantage
• Strong creative solution and motivation for process improvement
• Strong strategic and tactical planning skills
• Strong knowledge of the Bank's operational processes and requirements
• Strong knowledge of financial and budget processes
• Strong knowledge of sales and sales management skills
• Strong leadership and coaching skills along with strong interpersonal skills to facilitate a strong team environment
• Excellent written and verbal communication skills
• Strong negotiating and influencing skills
• Excellent analytical skills
• Excellent client experience understanding and perspective

Interested?

If your experience is closely related but doesn’t align perfectly with every qualification, we do encourage you to apply - you might be the right candidate for this or other roles at Scotiabank!

At Scotiabank, every employee is empowered to reach their fullest potential, respected for who they are and, embraced for their differences. That’s why we work to grow and diversify talent and engage employees in a performance-oriented culture.

What's in it for you?

Scotiabank wants you to be able to bring your best self to work – and life, every day. With a focus on holistic well-being, our many flexible benefit programs are designed to help support your unique family, financial,

physical, mental, and social health needs.

#LI-Hybrid #GMB2025

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.