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Dynamic Customer Care Specialist & Upsell Expert
Descripción de la vacante
An established company seeks a Customer Care Representative to join their team in Sydney, Canada. The role involves supporting diverse customer interactions, handling inquiries, and ensuring positive customer experiences. Ideal candidates will have a high school diploma and exceptional communication skills, offering an opportunity to grow within a supportive environment with competitive compensation and benefits.
Servicios
Formación
- Must be 18 years of age or older.
- Excellent organizational, written, and oral communication skills.
- Ability to evaluate, troubleshoot, and follow-up on customer issues.
Responsabilidades
- Handle inbound and outbound contacts in a courteous and professional manner.
- Provide exceptional service and sell products.
- Document and process customer claims accurately.
Conocimientos
Educación
Herramientas
* El índice de referencia salarialse calcula en base a los salarios que ofrecen los líderes de mercado en los correspondientes sectores. Su función es guiar a los miembros Prémium a la hora de evaluar las distintas ofertas disponibles y de negociar el sueldo. El índice de referencia no es el salario indicado directamente por la empresa en particular, que podría ser muy superior o inferior.