Dynamic Customer Care Specialist & Upsell Expert

The Sydney Call Centre; Sydney; On-site; CAD 30,000 - 45,000; Full time

Job summary

An established company seeks a Customer Care Representative to join their team in Sydney, Canada. The role involves supporting diverse customer interactions, handling inquiries, and ensuring positive customer experiences. Ideal candidates will have a high school diploma and exceptional communication skills, offering an opportunity to grow within a supportive environment with competitive compensation and benefits.

Benefits

Paid Time Off

Health Benefits

Career Growth Opportunities

Fun Work Environment

Qualifications

• Must be 18 years of age or older.
• Excellent organizational, written, and oral communication skills.
• Ability to evaluate, troubleshoot, and follow-up on customer issues.

Responsibilities

• Handle inbound and outbound contacts in a courteous and professional manner.
• Provide exceptional service and sell products.
• Document and process customer claims accurately.

Skills

Excellent communication skills

Organizational skills

Customer service orientation

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

An established company seeks a Customer Care Representative to join their team in Sydney, Canada. The role involves supporting diverse customer interactions, handling inquiries, and ensuring positive customer experiences. Ideal candidates will have a high school diploma and exceptional communication skills, offering an opportunity to grow within a supportive environment with competitive compensation and benefits.