Jobs in Winnipeg, Canada

Intuit est la plateforme technologique financière mondiale qui favorise la prospérité des personnes et des communautés que nous servons. Avec environ 100 millions de clients dans le monde utilisant des produits tels que TurboImpôt, Credit Karma, QuickBooks et Mailchimp, nous croyons que tout le monde devrait avoir la possibilité de prospérer. Nous ne cessons jamais de travailler pour trouver de nouvelles façons innovantes de rendre cela possible.

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Responsibilities:

• Assist clients in completing their tax returns using TurboImpôt, providing guidance and reviewing their self-prepared returns.
• Use government websites, professional resources, and team expertise to find accurate answers and communicate them clearly to clients.
• Interact with clients via video and document interactions for accurate record-keeping.

Qualifications:

• Minimum of 2 years paid professional tax preparation experience.
• Provide CRA RepID for client representation services.
• Experience with complex personal tax situations, including employment, self-employment, investments, foreign income, and various credits.
• Excellent customer service skills and ability to communicate professionally via video/audio tools.
• Flexible schedule with at least 20 hours per week.

Additional Assets:

• Experience with Business (T2) and Quebec (TP1) tax returns.

Skills & Abilities:

• Fundamental understanding of tax laws and concepts, with a proactive approach to ongoing learning.
• Effective communication and active listening skills.
• Problem-solving skills with the ability to escalate when necessary.
• Curiosity and resourcefulness in seeking solutions.
• Basic technical troubleshooting skills.

Compensation includes a competitive hourly wage, bonuses, equity rewards, and benefits, based on experience, skills, and location. The position is virtual and requires use of communication software to interact with clients.