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Remote Shopify Support Specialist — E‑commerce Tech
Job summary
A leading e-commerce support company in Canada seeks motivated individuals for remote positions in customer support for Shopify. Responsibilities include providing technical assistance, resolving customer queries, and maintaining documentation. Ideal candidates have a strong understanding of e-commerce platforms and excellent communication skills. Flexible working hours are offered, with opportunities for career growth.
Benefits
Qualifications
- 1–2 years of experience in customer support or tech support preferred.
- Prior experience with Shopify, WooCommerce, or similar platforms is an asset.
- Freshers with excellent communication skills are encouraged to apply.
Responsibilities
- Provide remote technical support for Shopify platform issues.
- Assist customers with queries related to their e-commerce stores.
- Collaborate to resolve complex problems and enhance customer experience.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.