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Remote Tech Support & Customer Care Specialist
Job summary
A leading customer service provider is seeking a customer support representative in Charlottetown, PE. The role includes providing excellent customer service and technical support for various products. Candidates should have at least one year of customer service experience and a high school diploma. The position offers a base salary of $19.50/hr, performance-based incentives, and the flexibility to work from home. A comprehensive benefits package is also included.
Benefits
Qualifications
- Minimum of 1 year of customer service experience.
- Strong problem-solving skills and ability to build customer relationships.
- Comfortable using technology and explaining it to customers.
Responsibilities
- Provide excellent customer service and technical support for client products and services.
- Resolve technical issues related to hardware, software, and client products.
- Utilize a call flow guide to assist with inbound customer inquiries.
Skills
Education
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.