Pay Competitive
Employment type Full-Time
Job Description
Req#: R1588340 Employer Industry: Customer Service and Support
Why consider this job opportunity:
- Salary up to $20 per hour
- Paid training and performance-based incentives
- Lucrative employee referral bonus opportunities
- Comprehensive benefits package including medical, dental, and vision insurance
- Opportunities for career advancement and personal development
- Supportive and inclusive work environment with a focus on diversity and community engagement
What to Expect (Job Responsibilities):
- Provide inbound customer support using a call flow guide in the customer’s preferred language
- Assist customers in resolving basic technical issues
- Track, document, and retrieve information in databases
- Offer additional products and/or services to customers
- Deliver exceptional customer experiences
What is Required (Qualifications):
- Fluent in both Spanish and English
- Minimum of 1 year of customer service experience
- Open availability for scheduling
- High school diploma or GED
- A quiet, distraction-free environment to work from home
How to Stand Out (Preferred Qualifications):
- Proficiency in fast-paced multi-tasking
- Eagerness to learn new technologies
- Strong computer navigation skills and knowledge of PC operations
- Access to a desktop or laptop for PC and internet testing
#CustomerService #RemoteWork #Bilingual #CareerGrowth #InclusiveWorkplace
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
About the company
Concentrix,is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands.
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