Jobs in Timmins, Kanada

time left to apply End Date: July 3, 2025 (17 days left to apply)

job requisition id R2510446

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Primary Duties and Responsibilities:

Provide medical support to patients and health care providers, including but not limited to education on specific diseases and therapies and disease management;

Telephone support (including maintenance calls and adherence support both inbound and outbound as needed);

Database management and ongoing auditing of files and information captured;

Administer and adhere to case-management protocols, including clinical monitoring, data collection, on-going patient follow-up, compliance, therapy disruption/discontinuation monitoring, adverse event reporting and liaison with primary healthcare providers;

Prepare for and attend extensive, specialized training sessions for specific therapies provided by the pharmaceutical team;

Work directly with the reimbursement specialist and the physician to secure funding for their patient’s therapies; assist with alternative funding searches when needed;

Attend pharmaceutical sales meetings as required;

Attend patient meetings, conferences as needed to educate patients, providers regarding disease/product information and case management services;

Work with patient associations and advocacy groups;

Establish and maintain partnerships with pharmaceutical team;

Liaise with health care providers, pharmacies and infusion clinics, and other agencies as required, to coordinate infusions, drug delivery and resolve issues as they arise;

Clear communication to the manager, team and the client regarding the management of patient cases;

With the managers, participate in the training process of new nurse case managers, including but not limited to shadowing & call monitoring.

Support and collaborate with other program staff in the development and implementation of disease management programs including clinical requirements, write texts, manuals or patient pamphlets, develop compliance program parameters, needs assessments and protocols;

Be available on call after hours and weekends (24/7) for periodic telephone consultation and emails as needed by the specific program

Responsible for reporting all Adverse Events to the assigned units/departments.

The Nurse Case Manager will also be assigned other duties and tasks as required from time to time. M ay be required to be on standby/ on call as part of this role.

Experience and Educational Requirements:

• A Bachelor’s degree or registered nurse (RN) diploma, advanced degree or specific practice management experience preferred, with five (5) years of Nursing experience
• Registration with the College of Nurses in the province of employment is required
• Requires a minimum of two (2) years in public or private third party reimbursement arena or pharmaceutical industry in sales (not required, but an asset), managed care, or clinical support, or related experience;
• The preferred candidate is a nurse with healthcare and case management experience in medical or hospital practice or the insurance or bio-pharma industry;
• Bilingualism (French and English) strongly preferred;
• Experience in hematology and/or nephrology an asset;

Minimum Skills, Knowledge and Ability Requirements:

Strong ability to multi-task;

Ability to work under pressure;

Internet-research and computer savy; has strong verbal and written communication skills, problem solving skills and is a team player;

Ability to communicate and comprehend medical information;

Demonstrate teamwork abilities;

Ability to work autonomously;

Ability to handle sensitive issues with opposing opinions and strong negotiation skills;

Strong business and financial acumen

Strong analytical and mathematical skills

Ability to communicate effectively both orally and in writing

Effective interpersonal and leadership skills

Effective organizational skills; attention to detail

Ability to consistently meet deadlines

Excellent problem-solving skills; ability to resolve issues effectively and efficiently

Excellent presentation skills

Proficiency in Microsoft Word, Excel, PowerPoint and other Office Programs

Available for travel at least 15% per year

The successful candidate may have daily contacts with unilingual English-speaking customers, patients or peers from cross-functional teams.

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.

Full time

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Principales Fonctions Et Responsabilités:

• Fournir un soutien médical aux patients et aux fournisseurs de soins de santé, incluant, sans s’y limiter, la formation sur les maladies et les traitements précis et la gestion thérapeutique;
• Offrir un soutien téléphonique (y compris des appels de maintien et de soutien à l’adhésion, entrants et sortants, selon les besoins);
• Gérer la base de données et les audits réguliers des dossiers et des informations saisies.
• Administrer et respecter les protocoles de gestion de cas, y compris la surveillance clinique, la collecte de données, le suivi continu des patients, la conformité, la surveillance de l’interruption ou de l’abandon de traitement, la déclaration des événements indésirables et la communication avec les principaux fournisseurs de soins de santé;
• Se préparer pour des séances de formation exhaustives et spécialisées sur certains traitements offertes par l’équipe pharmaceutique et y assister;
• Travailler directement avec le spécialiste du remboursement et le médecin pour obtenir le financement des traitements du patient; participer à la recherche d’autres sources de financement au besoin;
• Assister aux rencontres avec les représentants des commerciaux de l’industrie pharmaceutique au besoin;
• Assister aux rencontres avec les patients, à des conférences au besoin pour éduquer les patients et les fournisseurs au sujet de la maladie ou du produit et des services de gestion de cas;
• Travailler avec les associations de patients et les groupes de défense des droits;
• Former et entretenir des partenariats avec l’équipe pharmaceutique;
• Assurer la liaison avec les fournisseurs de soins de santé, les pharmacies, les cliniques de perfusion et d’autres organismes, le cas échéant, pour coordonner les perfusions et la livraison des médicaments et résoudre les problèmes au fur et à mesure qu’ils se présentent;
• Communiquer clairement avec le gestionnaire, l’équipe et le client, le cas échéant, en ce qui concerne la gestion des cas des patients;
• Participer avec les gestionnaires au processus de formation des nouvelles infirmières gestionnaires de cas, incluant, sans s’y limiter, l’observation au travail et la surveillance des appels;
• Apporter un soutien et collaborer avec d’autres membres du personnel à l’élaboration et à la mise en œuvre de programmes de gestion des maladies, notamment en déterminant les exigences cliniques, en rédigeant des textes, des manuels ou des brochures pour les patients, et en élaborant des paramètres de programme de conformité, des évaluations des besoins et des protocoles;
• Fournir des rétroactions concernant les protocoles, les bases de données, les processus et les relations interdépartementales;
• Être disponible en dehors des heures de travail et les fins de semaine (en tout temps), pour des consultations téléphoniques et par courriel, selon les besoins du programme;
• Être responsable de la déclaration de tous les événements indésirables aux unités/départements concernés.
• L’infirmière/infirmier gestionnaire de cas se verra également attribuer d’autres fonctions et tâches au besoin, de temps à autre. Il ou elle pourrait être appelé à travailler sur demande ou sur appel dans le cadre de son rôle.

Primary Duties and Responsibilities:

Provide medical support to patients and health care providers, including but not limited to education on specific diseases and therapies and disease management; Telephone support (including maintenance calls and adherence support both inbound and outbound as needed); Database management and ongoing auditing of files and information captured; Administer and adhere to case-management protocols, including clinical monitoring, data collection, on-going patient follow-up, compliance, therapy disruption/discontinuation monitoring, adverse event reporting and liaison with primary healthcare providers; Prepare for and attend extensive, specialized training sessions for specific therapies provided by the pharmaceutical team; Work directly with the reimbursement specialist and the physician to secure funding for their patient’s therapies; assist with alternative funding searches when needed; Attend pharmaceutical sales meetings as required; Attend patient meetings, conferences as needed to educate patients, providers regarding disease/product information and case management services; Work with patient associations and advocacy groups; Establish and maintain partnerships with pharmaceutical team; Liaise with health care providers, pharmacies and infusion clinics, and other agencies as required, to coordinate infusions, drug delivery and resolve issues as they arise; Clear communication to the manager, team and the client regarding the management of patient cases; With the managers, participate in the training process of new nurse case managers, including but not limited to shadowing & call monitoring. Support and collaborate with other program staff in the development and implementation of disease management programs including clinical requirements, write texts, manuals or patient pamphlets, develop compliance program parameters, needs assessments and protocols; Provide feedback regarding current protocols, databases, processes, inter-departmental relationships Be available on call after hours and weekends (24/7) for periodic telephone consultation and emails as needed by the specific program Responsible for reporting all Adverse Events to the assigned units/departments. The Nurse Case Manager will also be assigned other duties and tasks as required from time to time. M ay be required to be on standby/ on call as part of this role.

EXPÉRIENCE ET NIVEAU D’ÉDUCATION REQUIS:

• Baccalauréat ou un diplôme d’infirmière autorisée/infirmier autorisé (IA), diplôme avancé ou expérience spécifique en gestion de la pratique avec cinq ans d’expérience en soins infirmiers
• Inscription à l’Ordre des infirmiers et infirmières de la province d’emploi obligatoire
• Au moins deux ans d’expérience dans le domaine du remboursement par un tiers public ou privé ou dans le domaine des ventes dans l’industrie pharmaceutique (un atout), des soins gérés ou du soutien clinique, ou dans un domaine connexe;
• Le candidat idéal est une infirmière ou un infirmier avec une expérience des soins de santé et de la gestion de cas dans un milieu médical ou hospitalier, dans le domaine de l’assurance ou dans l’industrie biopharmaceutique;
• Bilinguisme (français et anglais) fortementrecommandé;
• Expérience dans le domaine de l’hématologie ou de lanéphrologie un atout;

COMPÉTENCES, CONNAISSANCES ET APTITUDES REQUISES:

• Intérêt marqué pour le patient;
• Aptitude à faire plusieurs choses à la fois;
• Capacité à travailler souspression;
• Aptitudes exceptionnelles pour le service à la clientèle;
• Capacité à effectuer des recherches sur Internet et d’utiliser l’informatique; solides compétences en communication verbale et écrite, aptitudes de résolution de problème et bon esprit d’équipe;
• Excellente étiquette téléphonique;
• Capacité à comprendre et à communiquer les renseignements médicaux;
• Aptitudes manifestes pour le travail en équipe;
• Capacité à travailler de façon autonome;
• Capacité à gérer les sujets sensibles avec des opinions divergentes et posséder de solides compétences en matière de négociation;
• Bon sens des affaires et bonne acuité financière
• Solides compétences analytiques et mathématiques
• Capacité à communiquer efficacement en anglais et en français à la fois oralement et par écrit
• Bonnes habiletés interpersonnelles et des compétences en leadership
• Sens de l’organisation; souci du détail;
• Capacité à respecter les délais de façon systématique
• Excellentes aptitudes de résolution de problèmes; capacité à résoudre les problèmes de façon efficace et efficiente • Excellentes aptitudes de présentation
• Maîtrise de Microsoft Word, Excel, PowerPoint et d’autres programmes Office
• Être en mesure de voyager environ 15% de l’année.
• Le candidat ou la candidate retenu(e) peut être appelé(e) à avoir des communications quotidiennes avec des clients unilingues anglophones, des patients ou des collègues d’équipes interfonctionnelles.

Experience and Educational Requirements:

• A Bachelor’s degree or registered nurse (RN) diploma, advanced degree or specific practice management experience preferred, with five (5) years of Nursing experience

• Registration with the College of Nurses in the province of employment is required
• Requires a minimum of two (2) years in public or private third party reimbursement arena or pharmaceutical industry in sales (not required, but an asset), managed care, or clinical support, or related experience;
• The preferred candidate is a nurse with healthcare and case management experience in medical or hospital practice or the insurance or bio-pharma industry;
• Bilingualism (French and English) strongly preferred;
• Experience in hematology and/or nephrology an asset;

Minimum Skills, Knowledge and Ability Requirements:

Strong patient focus; Strong ability to multi-task; Ability to work under pressure; Superior customer service skills; Internet-research and computer savy; has strong verbal and written communication skills, problem solving skills and is a team player; Strong phone etiquette; Ability to communicate and comprehend medical information; Demonstrate teamwork abilities; Ability to work autonomously; Ability to handle sensitive issues with opposing opinions and strong negotiation skills; Strong business and financial acumen Strong analytical and mathematical skills Ability to communicate effectively both orally and in writing Effective interpersonal and leadership skills Effective organizational skills; attention to detail Ability to consistently meet deadlines Excellent problem-solving skills; ability to resolve issues effectively and efficiently Excellent presentation skills Proficiency in Microsoft Word, Excel, PowerPoint and other Office Programs Available for travel at least 15% per year

The successful candidate may have daily contacts with unilingual English-speaking customers, patients or peers from cross-functional teams.

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.

Full time

.

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com . We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

AmerisourceBergen is committed to fair and accessible employment practices.When requested, AmerisourceBergen will accommodate people with disabilities during the recruitment, assessment and hiring processes and during employment.

$72,400 CAD - 111,540Affiliated Companies: Innomar Strategies

Cencora is a leading global pharmaceutical solutions company that is committed to improving the lives of people and animals everywhere. We connect manufacturers, providers, and patients to ensure that anyone can get the therapies they need, where and when they need them.

We’re a purpose-driven organization, where all of our team members around the world are united in our responsibility to create healthier futures. We work together every day to help our partners bring their innovations to patients worldwide, creating unparalleled access and impact at the center of health.

Recruitment scams are on the rise and the intent is to target individuals looking for employment opportunities. To protect yourself, we urge you to be vigilant and follow these guidelines.

1.) Research the Company: Thoroughly research any company before applying or sharing personal information, check their website, read reviews, and verify their legitimacy.

2.) Be Wary of Unrealistic Promises: Exercise caution If a job posting offers high salaries and minimal qualifications. Legitimate jobs will have realistic expectations and provide detailed job requirements. Jobs at Cencora can be found on Cencora.com/careers

3.) Guard Your Personal Information: Only share sensitive information after vetting the employer’s credibility. Avoid sharing your Social Security number, bank account details, or identification documents during the application process. Cencora does not request this information as part of the employment application.

4.) Avoid Upfront Payments: Legitimate employers do not require payment during the hiring process. Be suspicious if you are asked to pay for training materials, processing fees, or background checks before securing a job offer. Cencora will never ask you for payment information during the hiring or onboarding process.

5.) Verify Communication Channels: Scammers often use free email services or chat platforms without providing an official company contact information. Cencora recruiters will have an email address ending in @cencora.com, @alliance-healthcare.net, @alliance-healthcare.co.uk, alliance-healthcare.fr or alliance-healthcare.ro

Remember to stay vigilant and informed about common scam tactics to reduce the risk of falling victim to fraudulent employment schemes.