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Remote Call Center Representative (Nova Scotia)
Job summary
A customer experience company is seeking customer service representatives to handle inquiries and troubleshoot issues. Candidates should have a high school diploma, excellent communication skills, and the ability to type accurately. This role offers hourly pay plus bonuses, flexible schedules, and comprehensive health benefits. The position can be performed remotely, creating opportunities for career growth in a dynamic environment.
Benefits
Qualifications
- Must be 18 years of age or older.
- Excellent organizational, written, and oral communication skills.
- Ability to type swiftly and accurately (20+ words per minute).
Responsibilities
- Handle inbound customer inquiries and troubleshoot basic technical issues.
- Resolve customer issues while ensuring a best-in-class customer experience.
- Utilize systems and technology for account management tasks.
Skills
Education
Tools
Employer Industry: Customer Experience and Business Process Outsourcing
Why consider this job opportunity:
- Hourly pay plus bonuses
- Paid Time Off and comprehensive health benefits (medical, dental, vision) after 90 days
- Flexible schedules and remote work-from-home options
- Opportunities for career advancement and professional growth
- Engaging work environment with daily contests and prizes
- Casual dress code and company-provided equipment
- Handle inbound customer inquiries and troubleshoot basic technical issues
- Resolve customer issues while ensuring a best-in-class customer experience
- Utilize systems and technology for account management tasks
- Recognize sales opportunities and apply sales skills to upgrade services
- Escalate customer dissatisfaction appropriately to management
- Must be 18 years of age or older
- High school diploma or equivalent
- Excellent organizational, written, and oral communication skills
- Ability to type swiftly and accurately (20+ words per minute)
- Basic knowledge of Microsoft Office Suite and Windows operating system
- Previous customer service or technical support experience
- Strong aptitude for conflict resolution and problem-solving
- Experience in a fast-paced work environment
#CustomerService #RemoteWork #CareerGrowth #CompetitiveBenefits #BPO
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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