Postes à Peterborough, Canada

Employer Industry: Customer Service and Support

Why consider this job opportunity:

• Salary up to $20/hr, plus incentives based on performance
• Opportunity for career advancement and growth within the organization, with 80% of managers promoted from within
• Work remotely from the comfort of your home
• Paid training and performance-based incentives
• Comprehensive benefits including medical, dental, vision insurance, and paid time off
• Supportive company culture with diverse networking opportunities and employee wellness programs

• Provide inbound customer support in both Spanish and English using a call flow guide
• Assist customers in resolving basic technical issues
• Track, document, and retrieve information accurately in databases
• Offer additional products and services to enhance customer experience
• Deliver exceptional customer experiences with a positive attitude

• Must be fluent in Spanish and English
• Minimum of 1 year of customer service experience
• Open availability for scheduling
• High school diploma or GED
• A quiet, distraction-free home environment for work

• Proficiency in fast-paced multi-tasking
• Eagerness to learn new technologies and strong computer navigation skills
• Access to a desktop or laptop for testing and performance
• High-speed internet connection (no wireless/hotspots or satellite)

#CustomerService #RemoteWork #CareerGrowth #BilingualJobs #EmployeeBenefits

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