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Bilingual Financial Support Specialist (Remote)
Job summary
A customer service leader in Canada is seeking bilingual customer support representatives fluent in both French and English. Responsibilities include providing inbound support, assisting with technical issues, and maintaining documentation. The role offers a competitive salary of up to $20.90/hr, comprehensive benefits, and a flexible work environment. Ideal candidates will have customer service experience and a high school diploma or GED.
Benefits
Qualifications
- Must have at least 1 year of customer service experience.
- Ability to work in a quiet, distraction-free home environment.
- Willingness to learn new technologies.
Responsibilities
- Provide inbound customer support using a call flow guide.
- Assist customers in resolving basic technical issues.
- Track, document, and retrieve information in databases.
Skills
Education
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.