Bilingual Financial Services Rep (EN/FR) — Remote

Concentrix; Remote; CAD 30,000 - 60,000; Full time

Job summary

A leading customer service provider in Canada is seeking a Customer Service Representative to provide bilingual support in a remote setting. Responsibilities include assisting customers with inquiries and resolving basic technical issues. Ideal candidates must have at least 1 year of customer service experience and be fluent in French and English. This position offers a competitive salary and opportunities for career advancement.

Benefits

Salary up to $20.90/hr

Comprehensive benefits including medical, dental, and vision

Paid training and lucrative employee referral bonuses

Opportunities for career advancement

Qualifications

• Minimum of 1 year of customer service experience.
• Ability to work in a quiet, distraction-free environment.
• Eagerness to learn new technologies.

Responsibilities

• Provide inbound customer support using a call flow guide.
• Assist customers in resolving basic technical issues.
• Deliver exceptional customer service with a positive attitude.

Skills

Fluent in both French and English

Customer service experience

Strong computer navigation skills

Education

High school diploma or GED

Job description

A leading customer service provider in Canada is seeking a Customer Service Representative to provide bilingual support in a remote setting. Responsibilities include assisting customers with inquiries and resolving basic technical issues. Ideal candidates must have at least 1 year of customer service experience and be fluent in French and English. This position offers a competitive salary and opportunities for career advancement.