Remote Bilingual Customer Service Rep EN/FR - Finance

Concentrix; Remote; CAD 30,000 - 60,000; Full time

Job summary

A leading customer service provider is looking for a bilingual customer support representative to assist clients. This remote position offers a base salary up to $20.90/hr, performance incentives, and comprehensive benefits. The ideal candidate is fluent in French and English with at least 1 year of customer service experience. Join us for opportunities in career growth and access to diverse wellness programs.

Benefits

Comprehensive benefits including medical, dental, and vision insurance

Paid training

Employee referral bonuses

Qualifications

• Must speak both French and English fluently.
• Minimum of 1 year of customer service experience.
• Ability to work in a quiet, distraction-free environment.

Responsibilities

• Provide inbound customer support using a call flow guide.
• Assist customers in resolving basic technical issues.
• Track, document, and retrieve information in databases.

Skills

Fluent in French

Fluent in English

Customer service experience

Strong computer navigation skills

Education

High school diploma or GED

Job description

A leading customer service provider is looking for a bilingual customer support representative to assist clients. This remote position offers a base salary up to $20.90/hr, performance incentives, and comprehensive benefits. The ideal candidate is fluent in French and English with at least 1 year of customer service experience. Join us for opportunities in career growth and access to diverse wellness programs.