Remote Travel Experience Specialist — Airline Support & Perks
Mashreq Bank
14 days+
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Benefits offered by this job
Job summary
A travel consultancy is seeking a Remote Travel Experience Consultant to assist customers with bookings and ensure seamless travel experiences. This role requires a strong background in customer service, preferably within the travel industry. Candidates should have excellent communication skills, proficiency with booking systems, and a passionate mindset for travel. The position offers flexible remote work and various benefits including competitive salary, travel discounts, and career development opportunities.
Qualifications
- Minimum 1-3 years of experience in a customer support or travel-related role.
- Experience with an airline, travel agency, or hospitality industry preferred.
- Ability to multitask and work efficiently in a fast-paced environment.
Responsibilities
- Assist customers with flight bookings, cancellations, and modifications.
- Provide expert guidance on travel policies and visa requirements.
- Recommend suitable travel options based on customer preferences.
Skills
Customer service experience
Strong communication skills
Problem-solving skills
Proficiency with booking systems
Tech-savvy
Fluency in English
Tools
CRM software
Travel booking systems (Amadeus, Sabre, Galileo)
Job description
A travel consultancy is seeking a Remote Travel Experience Consultant to assist customers with bookings and ensure seamless travel experiences. This role requires a strong background in customer service, preferably within the travel industry. Candidates should have excellent communication skills, proficiency with booking systems, and a passionate mindset for travel. The position offers flexible remote work and various benefits including competitive salary, travel discounts, and career development opportunities.
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