Remote Travel Experience Specialist — Airline Support & Perks

Mashreq Bank; Canada; Remote; CAD 30,000 - 60,000; Full time

Job summary

A travel consultancy is seeking a Remote Travel Experience Consultant to assist customers with bookings and ensure seamless travel experiences. This role requires a strong background in customer service, preferably within the travel industry. Candidates should have excellent communication skills, proficiency with booking systems, and a passionate mindset for travel. The position offers flexible remote work and various benefits including competitive salary, travel discounts, and career development opportunities.

Benefits

Competitive salary

Remote work flexibility

Travel discounts with airline partners

Paid training and career development

Health, dental, and vision insurance

Paid time off

Qualifications

• Minimum 1-3 years of experience in a customer support or travel-related role.
• Experience with an airline, travel agency, or hospitality industry preferred.
• Ability to multitask and work efficiently in a fast-paced environment.

Responsibilities

• Assist customers with flight bookings, cancellations, and modifications.
• Provide expert guidance on travel policies and visa requirements.
• Recommend suitable travel options based on customer preferences.

Skills

Customer service experience

Strong communication skills

Problem-solving skills

Proficiency with booking systems

Tech-savvy

Fluency in English

Tools

CRM software

Travel booking systems (Amadeus, Sabre, Galileo)

Job description

A travel consultancy is seeking a Remote Travel Experience Consultant to assist customers with bookings and ensure seamless travel experiences. This role requires a strong background in customer service, preferably within the travel industry. Candidates should have excellent communication skills, proficiency with booking systems, and a passionate mindset for travel. The position offers flexible remote work and various benefits including competitive salary, travel discounts, and career development opportunities.