Remote Patient Care Advocate: Telehealth Support

Mashreq Bank; Canada; Remote; CAD 40,000 - 60,000; Full time

Job summary

A healthcare support organization is looking for Virtual Patient Care Advocates to provide essential support to patients. In this remote role, you'll assist with healthcare inquiries, scheduling, and patient resources, all while maintaining a compassionate approach. Ideal candidates will have strong communication skills and an ability to manage tasks efficiently. The position offers a flexible schedule with comprehensive benefits.

Benefits

Competitive salary

Flexible working hours

Comprehensive health benefits

Paid time off

Qualifications

• Strong communication skills, both verbal and written.
• Empathetic and patient with diverse populations.
• Proficient in using digital communication tools.

Responsibilities

• Respond to patient inquiries in a timely manner.
• Provide clear information on treatment plans.
• Assist in scheduling appointments.

Skills

Strong communication skills

Empathy

Proficient in digital tools

Problem-solving skills

Organizational skills

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

CRM tools

Telemedicine software

Job description

A healthcare support organization is looking for Virtual Patient Care Advocates to provide essential support to patients. In this remote role, you'll assist with healthcare inquiries, scheduling, and patient resources, all while maintaining a compassionate approach. Ideal candidates will have strong communication skills and an ability to manage tasks efficiently. The position offers a flexible schedule with comprehensive benefits.