Jobs in Edmonton, Canada

Employer Industry: Financial Services

• Salary up to $20.90/hour, with performance-based incentives
• Opportunities for career advancement, with 80% of managers promoted from within
• Work remotely from the comfort of your home
• Comprehensive benefits including medical, dental, vision insurance, and a retirement savings plan
• Paid training and performance-based bonuses available
• Inclusive company culture with networking and mentorship programs

• Provide inbound customer support using a call flow guide in the customer’s preferred language
• Assist customers in resolving basic technical issues
• Track, document, and retrieve information in databases
• Offer additional products and/or services to enhance customer experience
• Deliver exceptional customer service with a positive attitude

• Must speak fluent French and English
• Minimum of 1 year of customer service experience
• High school diploma or GED
• Ability to work in a quiet, distraction-free environment
• Strong computer navigation skills and eagerness to learn new technologies

• Experience in a fast-paced, multitasking environment
• Familiarity with basic technical troubleshooting
• Previous experience in the financial services sector

#FinancialServices #CustomerService #RemoteWork #CareerGrowth #InclusiveCulture

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.