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Operations Support (UBRJP00030849)
Job summary
A leading software solutions provider based in Toronto, Ontario seeks a driven Marketing Operations Specialist to implement and optimize promotional and CRM campaigns. The ideal candidate will have a Bachelor's degree and at least 1 year of experience in a relevant role. Strong communication skills and the ability to manage multiple priorities are essential. Join our dynamic team to drive growth and consumer engagement in our Grocery, Convenience, Alcohol, and Retail verticals.
Qualifications
- 1+ years of experience in CRM, communications, marketing operations or a general operations role.
- Proven ability to manage multiple priorities in a fast-paced environment.
- Strong bias toward action with focus on simplifying processes.
Responsibilities
- Implement promotional and CRM campaigns to enhance visibility.
- Measure and analyze campaign performance to generate insights.
- Develop and implement experiments and new strategies.
Skills
Education
Tools
- Build & Execute: Implement promotional and CRM campaigns that enhance visibility and demand for our Grocery, Convenience, Alcohol, and Retail verticals across the US and Canada. Your execution will directly drive growth and consumer engagement, and you will be responsible for campaign set‑up, content creation, and CRM calendar management.
- Analyze & Optimize: Measure and analyze campaign performance meticulously to generate actionable insights for impactful improvement.
- Test & Iterate: Develop and implement experiments, test new strategies, capture learnings, and apply improvements for continuous optimization.
- Collaborate: Work closely with internal stakeholders across operations and marketing teams.
- Bachelor’s degree.
- 1+ years of experience in CRM, communications, marketing operations or a general operations role.
- Strong written and verbal communication skills.
- Proven ability to manage multiple priorities in a fast‑paced environment.
- Strong bias toward action with a clear focus on simplifying complex processes, driving alignment, and executing effectively under tight deadlines.
- Highly self‑motivated, able to work independently, and skilled in organization and time management.
- Detail‑oriented, with a demonstrated ability to consistently execute complex tasks with high accuracy.
- Previous experience managing digital promotions or CRM campaigns.
- Proficiency in Excel or Google Sheets; familiarity with SQL is highly preferred.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.