Jobs in Calgary, Canada

The People Operations Generalist (Associate Director) plays a vital role in ensuring a smooth, inclusive, and people-centered employee experience at Third Plateau. This role is responsible for executing day-to-day HR operations, supporting employee relations, and partnering with managers and staff to foster a positive workplace culture. The Generalist will serve as a trusted resource for employees and supervisors while ensuring compliance with firm policies and employment laws.

• Payroll & Benefits Administration
  • Payroll Management – Oversee and process semi-monthly payroll, including onboarding, terminations, leave management, deduction changes, and generating reports.
  • Troubleshoot payroll issues and ensure systems integrate effectively with finance and other providers.
  • Partner with the payroll provider to manage payroll tax filings, reconciliations, and compliance with federal, state, and local regulations.
• Benefits Management
  • Administer employee benefits including open enrollment, invoicing, and ad-hoc changes.
  • Analyze employee surveys, recommend benefits enhancements, and support benefit design discussions with leadership.
  • Coordinate open enrollment logistics, ensure accurate plan setup, and assist employees with enrollment and troubleshooting.
• 401(k) Administration
  • Process semi-monthly 401(k) contributions accurately and on time.
  • Track eligibility, maintain data accuracy with Fidelity, and assist employees with questions or troubleshooting.
• Employee Lifecycle & Performance Management
  • Onboarding & Offboarding – Manage end-to-end logistics for onboarding, benefits enrollment, background checks, and 401(k) setup.
  • Partner with hiring managers to develop personalized onboarding plans.
  • Lead offboarding processes, including exit interviews and feedback collection.
  • Performance Management – Lead the annual review process by configuring and managing Lattice review modules.
  • Train staff on performance tools and ensure effective use.
  • Support leadership in executing the performance management cycle and assist with calibration during annual reviews.
• HR Operations & Employee Engagement
  • Operational Support – Provide day-to-day HR operational support, including email communications, timekeeping, expense management, and responding to employee questions.
  • Maintain and improve People Operations systems, ensuring accuracy and efficiency.
  • Audit and update SOPs to align with compliance requirements and organizational needs.
  • Cultural Stewardship – Engage in team-building activities, professional development, and organizational culture initiatives.
  • Participate in peer learning communities, full team meetings, and regular check-ins with leadership to support company values and employee engagement.
  • Employee Relations – Address day-to-day employee concerns related to workplace issues, conflict, or performance.
  • Provide coaching to managers and employees, offering support in resolving conflicts or handling grievances informally.
• Recruitment & Talent Development
  • Recruitment – Manage the full-cycle recruitment process, working closely with hiring managers to define roles and create job postings.
  • Facilitate debrief sessions, and coordinate with hiring managers to select final candidates.
  • Talent Development – Maintain job descriptions and skill frameworks to support internal mobility and growth.
  • Support the design and execution of development and training programs aligned with organizational goals.
• HRIS & Data Management
  • HRIS Management – Oversee HR systems (Paylocity, Lattice, Lever, Ethena) ensuring data integrity and system optimization.
  • Drive automation and process improvements to enhance user experience and efficiency.
  • Evaluate vendors and recommend opportunities to optimize or consolidate systems.
  • Reporting & Data Analysis – Generate and analyze payroll, benefits, and performance reports to support leadership in making data-driven decisions.
  • Build dashboards and reporting tools to monitor workforce trends and inform strategic initiatives.
• Policy & Compliance Oversight
  • Leave Management – Administer leave programs (FMLA, ADA, parental, and medical), ensuring compliance with regulations.
  • Provide clear guidance to employees and managers on leave processes and eligibility.
  • Policy Creation & Updates – Draft and update policies in alignment with organizational goals and compliance requirements.
  • Partner with leadership to update and maintain the employee handbook annually.
  • Compliance & Reporting – Manage government filings, audits, and reporting (e.g., HCSO, OSHA, EEOC, Form 5500).
  • Ensure compliance with federal, state, and local employment laws and training requirements.

• 5+ years of professional experience in Human Resources
• Strong organizational skills and attention to detail, paired with the ability to be calm and focused when juggling multiple projects and deadlines.
• Proficient with technology with a proven ability to improve processes and systems to enable scalability
• Comfort with Human Resources platforms (e.g, Paylocity, Lattice, Tilt, Ethena)
• Excellent skills in listening, writing, and oral communication.

Application Deadline: 5pm Pacific Time, September 19, 2025