Jobs at Tim Hortons in United States

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Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies, with nearly $45 billion in annual system-wide sales and over 32,000 restaurants in more than 120 countries and territories.

RBI owns four of the world's most prominent and iconic quick service restaurant brands – TIM HORTONS, BURGER KING, POPEYES, and FIREHOUSE SUBS. These independently operated brands have been serving their respective guests, franchisees, and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities.

RBI is committed to growing the TIM HORTONS, BURGER KING, POPEYES, and FIREHOUSE SUBS brands by leveraging their core values, employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc.

Restaurant Brands International is looking for a Manager, Retail Brick & Mortar Channel, TH, Canada to drive overall retail sales, profitability, and execution in our brick & mortar (B&M) restaurant channel.

Roles and Responsibilities:

• Drive successful execution of retail initiatives in Tim Hortons Canada restaurants by working closely with Supply Chain, Operations, Field teams, and Marketing to launch national general merchandise products.
• Lead supply/demand forecasting for the retail brick & mortar channel.
• Manage the implementation of nationwide retail projects and initiatives, proactively resolving challenges and managing risks impacting business or strategic objectives.
• Manage planning and execution of all retail test markets from initial design to launch, collaborating with cross-functional teams on test briefs, site selection assessments, operations procedures, owner communications/surveys, and inventory optimization.
• Partner with Operations & Merchandising teams to create retail-specific restaurant execution standards and requirements to enhance visual merchandising, optimize inventory planning, drive labor efficiencies, and increase retail profitability for owners.
• Conduct performance analytics including SKU level sales, inventory sell-through/shrink, restaurant operations KPIs, profitability analysis, competitive benchmarking, and broader retail industry performance.
• Manage relationships with key retail service vendors and partners.
• Assist in developing a store grading strategy based on restaurant format and site characteristics to tailor retail assortment and fixture types by location.
• Assist with developing and implementing a retail discounting and clearance strategy.
• Assist in developing all national retail owner communication memos and surveys.
• Perform other duties as assigned.

Required Skills:

• Post-secondary degree with 2-3 years of relevant experience.
• Analytical, data-driven mindset with proficiency in conducting quantitative analysis and synthesizing insights for decision-making.
• Experience in forecasting and/or demand planning.
• Proven ability to proactively manage complex projects involving cross-functional stakeholders with high autonomy.
• Strong teamwork, communication, and interpersonal skills.
• Advanced skills in Microsoft Excel and PowerPoint; experience with ERPs and other retail systems is a plus.

Benefits at all global offices focus on physical, mental, and financial wellness, including comprehensive paid parental leave, free telemedicine, and mental wellness support.

RBI and its affiliates are equal opportunity and affirmative action employers, committed to diversity and inclusion. Accommodation is available for applicants with disabilities upon request.

If you seek high-impact work in a fast-paced, ever-changing environment, RBI offers an exciting opportunity for passionate learners and changemakers.

Introduce yourself to our recruiters, and we will contact you if there's a suitable role.

RBI is dedicated to growing its brands by leveraging core values, employee and franchisee relationships, and community support, benefiting from global scale and shared best practices.