Food jobs in United States

Department : Community Programs and Capacity Building Initiatives

Reports to : Culinary Manager, Community Programs and Capacity Building

Salary Range : (CS1) $19.71 to $27.21 per hour

Status : Full Time, Permanent

Vacancy : 1

Who We Are :

Sherbourne is a leading provider of quality health care and transformative support to people who face social, economic, and other systemic barriers. Our mission is to be a dynamic provider of integrated health services, community programs, and capacity-building initiatives that enable people and diverse communities to achieve wellness.

Sherbourne provides innovative health care and social services to the diverse urban population of southeast Toronto. While our doors are open to everyone, we focus on people experiencing homelessness or who are under-housed; 2SLGBTQ+, and newcomers to Canada. We are funded by the Ministry of Health, Ontario Health, Ministry of Community, Children and Social Services, the City of Toronto, and many generous donors and foundations.

About the Role :

The Café Attendant-Prep Cook is responsible for assisting with customer service at the point-of-sale station, food production, and overall café operations including menu planning, procurement, and kitchen. This role is the primary point of contact for service users, ensuring a high level of customer support and satisfaction by preparing coffee and food to order, managing inventory, and maintaining food safety standards.

Working at Sherbourne

At Sherbourne Health, we care about our staff and recognize that our biggest strength is our people. We have a solid commitment to life-long learning, demonstrated through our professional development program. We invest in collective work and staff training to improve client care, creating a low-barrier work environment built on equity and respect, while working together in caring, cohesive teams and providing opportunities for advancement.

We Believe in Work-Life Balance and Offer :

• Membership in Healthcare of Ontario Pension Plan (HOOPP).
• Up to five weeks of vacation per year (to start).
• Up to four personal days per year.
• An extended healthcare and dental package.
• Long-term disability insurance.
• Life insurance.
• An employee assistance plan.
• A generous professional development plan : up to $1,300 to be used towards learning activities.
• Up to six fully paid professional development days per year – related to position / responsibilities.

Responsibilities and Tasks :

Customer Service

• Serve as the main point of service contact, assisting guests in selecting food and beverage items, entering orders into a point-of-sale system, processing payments, ensuring proper cash handling and end of day reconciliation.
• Maintain strong interpersonal and conversational skills to make all guests feel welcome and informed about the menu offerings, including knowledge of ingredients.
• Execute thorough pre- and post-café cleaning duties, including safe food storage, sanitizing surfaces, organizing dining areas, and maintaining cleanliness standards to uphold a hygienic environment for both staff and customers.

Food Operations

• Efficiently and accurately prepare espresso-based drinks, as well as working with apprentices gaining barista and Café Attendant experience (as applicable).
• Operate equipment to prepare, warm up, and ensure the freshness of food items for café service users.
• The Café Attendant-Prep Cook maintains the order counter area and stocking of items on display, ensuring products are fresh and well organized.
• The Café Attendant-Prep Cook ensures that the café is ready for service each morning and properly secured after hours.
• The Café Attendant-Prep Cook is involved in food preparation for the Acute Respite Care (ARC) unit and various community programming.
• Promote safety of clients and staff by ensuring compliance with organizational health and safety policies and safe food handling practices.
• Maintain a clean and safe dining environment and respond to concerns, complaints, and issues identified.
• Use equipment, materials, and protective devices according to safe operating procedures.

Administration

• Participate in menu planning, procurement, and kitchen support to ensure efficient café operations.
• Assist in providing training and support to apprentices in developing their culinary and customer service skills.
• Maintain inventory control, including waste tracking, and comply with all legislated safety regulations for food handling and workplace safety.
• Attend and participate in Sherbourne meetings assigned by the management.

To Thrive in This Role, You’ll Need :

Education / Experience / Skills / Abilities :

• Minimum of a high school diploma or equivalent, with two to three years of culinary experience.
• Food Handlers certification is an asset.
• Minimum of one year’s experience in handling cash and serving customers.
• Familiarity with POS systems is an asset.
• Experience as a barista is an asset.
• Strong interpersonal and conversational skills.
• Good organizational and time management skills.
• Ability to work the variable hours of the role in a kitchen / café environment.

Conditions of Employment :

• Offer of employment is contingent upon satisfactory outcome of background checks (i.e., professional references, education verification, criminal background checks, and vulnerable sector checks).
• Understand and work within the Occupational Health and Safety Act (OHSA), Personal Health Information Protection Act (PHIPA), Accessibility for Ontarians with Disabilities Act (AODA), the Ontario Human Rights Code, Ontario Health Protection and Promotion Act, and other relevant legislation regarding safe preparation and quality of food.
• Demonstrate a commitment to a healthy and safe workplace for self and others (staff, patients, families, etc.) by taking all reasonable precautions and working in compliance with SHC related policies, health and safety legislation, and best practices.

Working Conditions :

• Work is performed in a health care and community-based setting.
• Work hours for this role fluctuate as per program and operational priorities, though café hours typically align with standard business hours (Monday to Friday, 9 : 00 am to 5 : 00 pm).
• Working conditions include hot temperatures consistent with a standard kitchen environment, regular walking and standing, handling of hot and cold food items, and exposure to sharp kitchen equipment.
• Occasional lifting / ability to lift up to 40 lbs as needed.

To Apply : Please forward a cover letter and resume (saved as one document) quoting Job ID# CPCBI CAPC 25-0218 to [emailprotected] by 5 : 00 pm on March 4, 2025.

Sherbourne is dedicated to building an organization that reflects the diversity of our clients and the communities we serve. This includes diversity in languages spoken, culture, race, sexual orientation, and gender identity. Requests for accommodation due to disability can be made at any stage in the recruitment process.

We thank all applicants for their interest but only those selected for further consideration will be contacted.