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Job summary
A governmental organization based in Niagara-on-the-Lake, Ontario, is seeking a dedicated operational supervisor. The role involves evaluating and organizing daily operations while managing staff performance. Applicants must hold a high school graduation certificate and possess a Safe Food Handling certificate. Strong communication skills and proficiency in MS Office and Excel are essential. This position requires excellent attention to detail and the ability to work under pressure in a fast-paced environment. The job must be performed on-site without a remote option.
Responsibilities
- Evaluate daily operations.
- Monitor staff performance.
- Plan and organize daily operations.
- Recruit staff.
- Set staff work schedules.
- Supervise staff.
- Train staff.
- Implement operational procedures.
- Balance cash and complete cash reports.
- Conduct performance reviews.
- Organize and maintain inventory.
- Ensure health and safety regulations are followed.
- Negotiate arrangements with suppliers.
- Address customers' complaints.
- Provide customer service.
Skills
Education
Tools
English
- Secondary (high) school graduation certificate
3 years to less than 5 years
Work must be completed at the physical location. There is no option to work remotely.
- Evaluate daily operations
- Monitor staff performance
- Plan and organize daily operations
- Recruit staff
- Set staff work schedules
- Supervise staff
- Train staff
- Determine type of services to be offered and implement operational procedures
- Balance cash and complete balance sheets, cash reports and related forms
- Conduct performance reviews
- Cost products and services
- Organize and maintain inventory
- Ensure health and safety regulations are followed
- Negotiate arrangements with suppliers for food and other supplies
- Address customers' complaints or concerns
- Provide customer service
- Recruit and hire staff
- 3-4 people
- Safe Food Handling certificate
- Accounting software
- MS Excel
- MS Office
- Fast-paced environment
- Work under pressure
- Repetitive tasks
- Attention to detail
- Standing for extended periods
- Accurate
- Client focus
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Ability to multitask
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.