Digital Marketing jobs in Canada

The General Manager will oversee the daily operations of the Okotoks Volkswagen dealership, including Sales and Service departments. Responsibilities include ensuring exceptional customer service, operational efficiency, and departmental growth. The role involves leading cross-functional teams, resolving customer concerns, staff development, and driving strategic initiatives to enhance dealership performance.

1. Foster collaboration across all departments to maximize opportunities and improve services.
2. Maintain high customer satisfaction levels across departments.
3. Manage vehicle inventory strategically and efficiently.
4. Demonstrate a positive, motivated attitude.
5. Lead, develop, and motivate a high-performing team.
6. Create and implement innovative marketing strategies to boost growth and profitability.
7. Collaborate with the Marketing department on campaigns to increase showroom traffic, enhance brand presence, and support sales goals.
8. Support and guide staff as needed.

1. Assist sales managers and staff in achieving monthly targets and maintaining high closing ratios.
2. Manage inventory control, vehicle ordering, and lot presentation.
3. Monitor showroom traffic and sales processes for efficiency and lead conversion.
4. Conduct sales meetings and participate in customer interactions when necessary.

1. Work with the Service department to ensure timely repairs, high repair order throughput, and customer satisfaction.
2. Review service metrics such as CSI scores, warranty compliance, and technician productivity.
3. Oversee scheduling and capacity planning to manage walk-in and appointment traffic.
4. Support quality control and maintain a professional, clean, and customer-focused service drive.

• At least 5 years of progressive dealership experience, including 2 years in management or supervisory roles.
• Strong knowledge of sales and service operations.
• Experience with CRM systems, PBS or similar DMS, and OEM tools (Volkswagen Canada systems preferred).
• Excellent leadership, interpersonal, and conflict-resolution skills.
• Ability to work in a fast-paced environment and make data-driven decisions.

• Valid AB driver’s license and a clean driver’s abstract.
• AMVIC license.

The Wood Automotive Group, a leading Alberta automotive retailer for 41 years, offers a rewarding opportunity as General Manager at Okotoks Volkswagen. We value our people and provide competitive salaries, career growth, and a supportive environment. Our group includes 8 dealerships, a collision repair centre, and an online pre-owned sales lot, driven by dedicated professionals.

• Exceptional benefits package
• Pension plan with employer contributions
• Employee Assistance Program including financial, nutritional, legal, and counseling services, plus fitness programs
• Corporate rates at YMCA and Goodlife Fitness
• Group social events and perks

If you are a natural leader with a proven automotive industry track record and want to make a community impact, consider joining Wood Automotive Group. We support many community initiatives and value education and community involvement.

We thank all candidates for their interest. Only those selected for interviews will be contacted.