Customer Service jobs in Canada

Position Title: Manager DSD Warehouse Payables

Requisition ID: 34771

Division: Finance (01000179)

Department: Finance and Accounting

Work Location: METRO ON - 5559 DUNDAS STREET W (#A-DUND) Province: Canada : Ontario

Position Type: Temporary

Summary:
The AP Manger is responsible for managing the daily workflow for the department to ensure accurate and timely payments and for providing customer service to our vendors as well as store and head office employees. Prepares and reviews information for period end reporting and performs analysis of Accounts Payable to understand trends and establish processes.

Specific Responsibilities:
• Analyze and oversee vendor's account/billing issues having direct meetings for major account reconciliations and collection and dispute matters.
• Ensure Company Policies and Procedures are adhered to by vendors.
• To ensure the reconciliation of negative vendors’ balances are completed and any potential write offs are processed to the Company P&L.
• Ensure timely and accurate data entry of payables in SAP system.
• Is responsible to address any issues with outstanding web inquiries from vendors & stores in keeping with customer services standards.
• Analyze and resolve major transmission rejections in IDOC’s, assessing the potential impact to accounts payable and margin matching.
• Follow up with procedural changes with Supervisors and ensure they understand and carry out instructions.
• Must at all times anticipate the work status in their area and provide feedback and recommendations.
• Analyze and reconcile accounts payable accruals for period end reporting. Utilize data to establish and reconcile the accrual account for unbilled DC deliveries for period end reporting.
• Find resolution, taking corrective action to address difficult situations in a manner that meets the customers’ (external and internal) needs and stay within our Company Policies and Procedures.
• Proactively react to conditions that could hinder the workflow and risk deadlines for Direct Store Delivery, DC, and Expense Payables.
• Manage application of laws, regulations, standards, and commitments consistent with International Financial Reporting Standards (IFRS).
• Monitor time and attendance for the department and submit weekly payroll reports.
• Establish and maintain business relationships.

Qualifications:
• College Diploma or University Degree.
• 3-10 years work related experience, in a high-volume environment, preferably retail.
• Understand Company systems: SAP AP & AR, GL, MIRO & BDMS/MMS.
• Accuracy and attention to detail is essential.
• Ability to streamline the work to reduce the time required and to be cost effective to the Department. Ensure the work is completed with resources available.
• Strong analytical skills.
• Detail oriented.
• Ability to analyze and handle GL accounts.
• Advanced level in Excel and Word.
• Excellent communication skills, both written and verbal, internally (stores) and externally (suppliers).

Relationships:
• Internal: Stores, Merchandising, MMS, Marketing, DC, Accounting
• External: Vendors for Direct to Store, DC and Expense deliveries

#LI-Hybrid

Metro values, respects and leverages the differences and competences of all employees from a variety of different backgrounds. We will consider all qualified applicants for employment.

Metro is committed to accommodating applicants and employees with disabilities. Should you require an accommodation or wish to receive this application in an accessible format, please advise.

Only applicants that meet the qualifications will be contacted.

We respectfully request no calls or unsolicited resumes from agencies.

Metro Inc. is a Canadian food retailer operating in the provinces of Quebec and Ontario.

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