Deal & Credit Solutions Specialist

BMO; Burnaby; On-site; CAD 45,000 - 85,000; Full time

Job summary

A leading financial institution in Metro Vancouver is seeking a customer service specialist who will act as a subject matter expert and manage business solutions. Candidates should have 3-5 years of experience, a post-secondary degree, and in-depth skills in communication and problem-solving. The role offers a competitive salary range of $45,500.00 - $84,500.00 and benefits including health insurance and tuition reimbursement.

Benefits

Health insurance

Tuition reimbursement

Accident and life insurance

Retirement savings plans

Qualifications

• Typically 3-5 years of relevant experience.
• Good understanding of business unit's key products and services.
• Knowledge of risk and regulatory requirements.

Responsibilities

• Acts as a subject matter expert and first contact for escalation.
• Provides advice on implementation of solutions.
• Supports change management and operational activities.

Skills

Collaboration & team skills

Analytical and problem solving skills

Verbal & written communication skills

Influence skills

Accurate data entry skills

Education

Post-secondary degree in related field or equivalent experience

Tools

Standard desktop applications

Job description

A leading financial institution in Metro Vancouver is seeking a customer service specialist who will act as a subject matter expert and manage business solutions. Candidates should have 3-5 years of experience, a post-secondary degree, and in-depth skills in communication and problem-solving. The role offers a competitive salary range of $45,500.00 - $84,500.00 and benefits including health insurance and tuition reimbursement.