Deal Desk Analyst

Twilio; Canada; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading communications technology company in Canada is seeking a qualified Deal Management professional to ensure smooth deal progress and provide excellent customer service. Candidates should have a Bachelor's or Associate's Degree with a minimum of 2 years of experience in Sales Operations. This role allows for remote work flexibility and is supported by a unique company culture focused on diversity, equity, and inclusion. If you are a self-starter with strong Excel skills and a keen attention to detail, apply today!

Benefits

Competitive salary

Generous time-off policies

Comprehensive healthcare

Retirement savings programs

Qualifications

• Minimum of 2 years of experience in Deal Management or Sales Operations.
• Strong integrity character that aligns with company values.
• Experience in online sales and document management tools is a plus.

Responsibilities

• Build and maintain trusted relationships with team members.
• Ensure smooth deal progress and provide excellent customer service.
• Perform in-depth data analysis to support deal structuring.
• Educate teams on internal contracting policies.
• Provide quote to signature support including document preparation.

Skills

Attention to detail

Ability to manage multiple tasks

Positive attitude

Advanced Excel skills

Education

Bachelor’s or Associate’s Degree

Tools

Salesforce

Tableau

JIRA

Job description

Employer Industry: Communications Technology

Why consider this job opportunity

• Competitive salary and generous time-off policies
• Opportunities for career advancement within a rapidly growing company
• Remote work flexibility, allowing you to work from anywhere in Canada
• Supportive work environment that encourages community involvement and volunteering
• Unique company culture focused on diversity, equity, and inclusion
• Access to comprehensive healthcare and retirement savings programs

What to Expect (Job Responsibilities)

• Build and maintain trusted relationships with Deal Desk team members and other departments
• Ensure smooth deal progress and provide excellent customer service to Sales partners
• Perform in-depth data analysis using spreadsheets to support deal structuring and pricing
• Educate and guide Sales and GTM Operations Teams on internal contracting policies
• Provide end-to-end quote to signature support, including document preparation and execution

What is Required (Qualifications)

• Bachelor’s or Associate’s Degree plus a minimum of 2 years of experience in Deal Management, Sales Operations, or related fields; or a minimum of 4 years of relevant experience without a degree
• Strong attention to detail and ability to manage multiple tasks in a fast-paced environment
• Self-starter with a positive attitude and willingness to ask questions
• Advanced Excel skills
• High integrity character that aligns with company values

How to Stand Out (Preferred Qualifications)

• Knowledge and/or experience with online sales and document management tools such as Salesforce, Tableau, CLM, and JIRA

#CommunicationsTechnology #RemoteWork #CareerGrowth #DiversityAndInclusion #DataAnalysis

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.

We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.