Customer Service jobs in United States

Ditech Tank Holdings has set the standard for propane cylinder/tank refurbishing and re-certification. We offer industry leading innovation, top quality service and the fastest turnaround time in the industry.

We are seeking a motivated individual to join our dynamic, diverse team in the role of Credit Manager for our head office located on Moncton, NB.

WHY JOIN US? At our company, you're more than just an employee—you’re part of a team that values your growth and rewards your contributions. We offer a competitive bonus program that includes profit sharing, along with free parking, health coverage, and a pension plan. Enjoy paid holidays, take part in fun team activities, and thrive in a workplace that celebrates diversity and inclusion. Join us and be part of something great!

Do You Have What It Takes? If you’re a motivated individual with strong organizational skills and the ability to work both independently and collaboratively, we want to hear from you! If you’re seeking top-quality employment with a progressive and growing company, then Ditech Tank Holdings is looking for YOU to join our team as a Credit Manager. Bring your expertise and energy—we're ready to grow together!

Primary Purpose of the Position

We are looking for a detail-oriented Credit Manager who will be responsible for analyzing credit data and financial information of companies to determine the risk involved in extending credit to them. In this position, you will evaluate creditworthiness, approve credit limits and terms, as well as communicate with customers to address their concerns and ensure timely payments.

Credit Manager Duties and Responsibilities

• Ensure compliance with the credit policy
• Analyze financial data and credit reports to evaluate the creditworthiness of potential and existing customers
• Ensure denied party screening is completed on each customer
• Establish credit limits and payment terms for customers based on their creditworthiness and payment history
• Monitor customer accounts to ensure payments are made on time and in accordance with established terms
• Communicate with customers to address any credit-related issues and resolve disputes
• Work closely with sales and customer service teams to ensure efficient and effective credit management
• Prepare reports and present findings to senior management
• Supervise credit department staff as needed

Credit Manager Requirements and Qualifications

• Proven experience as a credit manager or in a similar role
• Strong analytical skills and attention to detail
• Excellent communication and interpersonal abilities
• Ability to work under pressure and meet deadlines
• Knowledge of credit laws and regulations
• Knowledge of global credit transactions
• Proficient in Microsoft Office and financial software
• Experience in Microsoft D365 and/or Syspro ERP is desired
• Bachelor’s degree in finance, accounting, or a related field
• Experience in credit analysis, risk assessment, and collections
• Leadership and team management skills
• Some domestic and international travel required
• Fluency in English and French is required (both written and spoken)