Customer Experience Pro - Banking & Digital Help

Scotiabank; Summerside; On-site; CAD 60,000 - 80,000; Part time

Job summary

A leading bank in the Americas is seeking a Customer Experience Associate in Summerside, PEI. The role involves building customer relationships, providing exceptional service, and promoting digital banking solutions. Candidates should possess strong customer service and technical skills, and be available for flexible working hours. This position offers career development opportunities and a competitive compensation package, ensuring a supportive and rewarding workplace environment.

Benefits

Competitive compensation and benefits package

Professional development opportunities

Internal training for career growth

Qualifications

• Proven customer service skills through work or community involvement.
• Ability to assist in a professional, friendly manner.
• Comfortable in simple sales situations.
• Strong technical skills to promote digital banking options.

Responsibilities

• Build strong customer relationships and deliver excellent service.
• Uncover and solve customer needs effectively.
• Explain complicated concepts simply.
• Contribute positively to a team-oriented work environment.

Skills

Customer service skills

Technical proficiency

Sales ability

Flexible schedule availability

Job description

A leading bank in the Americas is seeking a Customer Experience Associate in Summerside, PEI. The role involves building customer relationships, providing exceptional service, and promoting digital banking solutions. Candidates should possess strong customer service and technical skills, and be available for flexible working hours. This position offers career development opportunities and a competitive compensation package, ensuring a supportive and rewarding workplace environment.