Banking Customer Experience Pro – 30hrs, Flexible & Tech-Savvy

Scotiabank; Northeastern Ontario; On-site; CAD 60,000 - 80,000; Part time

Job summary

A leading financial institution is seeking a Customer Experience Associate in Sudbury, Ontario. In this role, you will provide exceptional service, build customer relationships, and promote digital banking options. Ideal candidates should possess strong customer service skills, be willing to work flexibly, and be eager to learn in a fast-paced environment. This position offers a competitive compensation package and professional development opportunities.

Benefits

Professional development opportunities

Competitive compensation and benefits package

Collaborative team environment

Qualifications

• Proven customer service skills through work or community involvement.
• Willingness to assist in a professional, friendly and efficient manner.
• Strong technical skills to promote digital banking options.

Responsibilities

• Build strong customer relationships and deliver excellent customer service.
• Uncover and solve customers’ needs.
• Process day to day transactions.

Skills

Customer service skills

Technical skills

Sales abilities

Job description

A leading financial institution is seeking a Customer Experience Associate in Sudbury, Ontario. In this role, you will provide exceptional service, build customer relationships, and promote digital banking options. Ideal candidates should possess strong customer service skills, be willing to work flexibly, and be eager to learn in a fast-paced environment. This position offers a competitive compensation package and professional development opportunities.