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Sr Commercial Contract Manager (16 month contract)

GAME ON – OLG needs you

We’ve said GAME ON, and we mean it – OLG is rapidly transforming its organization to better serve Ontarians by delivering great gaming experiences through our digital, retail lottery, and land-based gaming channels. Over the course of fiscal 2023-24, OLG delivered a record $2.4 billion in net profit to the Province of Ontario. OLG is now expanding our horizons even further, with a new strategic direction that builds on successes to date as a world class gaming entertainment leader with a globally admired omni-channel platform.

We are ready to take this game to the next level and need a passionate Sr Commercial Contract Manager to be responsible for managing and overseeing the contract lifecycle between OLG and it’s Service Providers and ensuring that all parties are adhering to terms and conditions of the contract. This role will act as the primary point of contact for day to day operations on behalf of OLG and the Service Provider as it relates to contracts and adherence to obligations.

Reporting to the Director Contract Management, you will be empowered to:

• Oversee contract lifecycle from contract mobilization (including entering contract into document repository, developing contract guides and onboarding materials for parties to the contract), contract renewal (monitoring contracts for expiry, submitting a renewal request and document financial and contract implications) to ongoing management of active contracts resulting in effective contract management.

• Monitor contract party compliance with contractual terms and conditions, obligations, and milestones, further, monitor multi-contract interdependencies for compliance and impacts.

• Responsible for overseeing the contract party performance by measuring, reporting, and tracking performance.

• Manage receipt and review of all reports required under the contract to ensure contract adherence.

• Manage and track the contract related issues/disputes on an ongoing basis. Act as first point of contact to resolve any breach of contract terms, contractual obligations and any issues / disputes that arise and advise and elevate any immediate contract issues as they arise providing early warnings regarding degrading or missed contractual obligations and govern penalties that will minimize OLG risk.

• In collaboration with legal, review and manage the execution of all changes, amendments and extension to the contract as requested by either OLG or Service Provider, as per policy outlined in contract resulting in successful contract adjustments.

• Approve any action plans resulting from performance failures or missed contractual obligations. Calculate/recommend any service level credits as related to non-compliance to the contractual agreement

• Interpret the contract and advise appropriate action as well as develop and assist with negotiations related to all addendums and updates that are required during the contract. Mitigate risk by minimizing exposure to litigation and liability through effective interactions with Legal, Risk Management and other units

• This role has a fiduciary relationship requiring that duties are performed with high level of care and responsibility, maintaining the integrity of agreements and ensuring business practices, applicable laws (ie. AGCO, Contract law) and OLG Procurement policies are adhered to. Validate invoices and approve for payment.

• Policies and procedures are in place to minimize errors, but the position is responsible for ensuring recommendations are based on appropriate analysis, and providing high-quality and accurate information

Work Experience: Minimum 7 years of progressive contract experience in a vendor management role, experience within horse racing, lottery or gaming industry an asset

Education: Bachelor’s Degree / College Diploma in Business Administration or a related field; Procurement or paralegal designation would be an asset

Critical Skills: · Excellent interpersonal skills including a professional business manner with the ability to deal with complex confidential/sensitive matters with discretion and diplomatic manner · Ability to collaborate and negotiate with a wide variety of industry participants to maintain relevance of contract and industry programs · General knowledge and awareness of horse racing industry operations and programs

Negotiation and Influence : ability to negotiate and influence effectively while being open to perspectives and maintaining strong relationships

Strategic Thinker : strong strategic and critical thinker with ability to delve into unique challenges and find creative solutions

Collaboration & Fun : inclusive and collaborative work style while creating fun and excitement in our work

Integrity and Trust : do what's right and operate with transparency and openness

• Part of a Bigger Picture: socially responsible company that gives back all its profits to the province and people of Ontario

• Flexible Work Environment: to help balance both work and life

• Freedom to Innovate: supports new and better ways to be successful

• Be your Authentic Self: environment that values diversity as a source of strength

• Learning Galore: 24-7 access to robust online learning programs

• Public Service Pension Plan: participate in a major defined benefit pension plan sponsored by the Government of Ontario

• Variable Pay Program: performance-based incentives to share in our success (Permanent OLG Employees Only)

OLG’s purpose is to contribute to a better Ontario by delivering great entertainment experiences for our customers. We are a multi-billion-dollar organization with a wide array of business lines including, lottery, land-based casinos, digital lottery and casino, horseracing, and charitable gaming. OLG is amidst a massive transformation focusing on being customer obsessed and bringing our digital business to a whole new level.

The key to our success is our people. Our culture will be grounded in true, positive partnerships that embrace trust, clarity, and openness in all that we do. We are supporting and empowering employees and teams across the organization through greater accountability, leadership development and growth opportunities. OLG is embracing more flexible work options and family friendly work practices including hybrid work.

Equity, diversity, and inclusion are essential elements of our culture and cornerstones of the Five Truths that OLGers Live by. At OLG, our employees have the space to be themselves and use their perspectives and skills to benefit the people and the Province of Ontario.

While we are re-shaping and growing our business, we are unwavering when it comes to living our purpose, and ensuring our business delivers meaningful benefits for the people of Ontario. OLG’s net profits are reinvested back into the province, contributing to the quality of life for Ontarians.

To learn more about OLG go to our website at www.olg.ca

We look forward to hearing from you, interested applicants please apply online by January 4, 2026.

OLG is an equal opportunity employer. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Please contact Human Resources at careers@olg.ca if you require accommodation at any time throughout the hire process .

We thank you for your interest in this opportunity; however only those individuals selected for an interview will be contacted.

#LI-ONSITE

Personal information is collected by the Ontario Lottery & Gaming Corporation (OLG) and/or its third party service provider(s) under the authority of the Ontario Lottery and Gaming Corporation Act, 1999, SO 1999, c 12, Sch L and the Employment Standards Act, 2000, S.O. 2000, c. 41 (as amended) and will be used for the purpose of determining qualifying requirements for employment with OLG and for recruitment modernization initiatives. The information will be managed in accordance with all applicable laws, OLG’s Protection of Privacy Policy (the Policy) and related policies and procedures. For any questions about this collection, please contact careers@olg.ca, 800-70 Foster Drive, Sault Ste. Marie, ON, P6A 6V2.