Specialist, Housing System Performance

Region of Peel; Brampton; Hybrid; CAD 92,000 - 116,000; Full time

Job summary

A regional municipality in Brampton is seeking a Specialist in Housing System Performance to assess and improve housing programs. Candidates should have strong analytical skills and at least 5 years of experience in the housing field, coupled with outstanding communication and collaboration abilities. The position offers a hybrid work model and a salary range of $92,151 - $115,189 annually, alongside comprehensive benefits. If you’re passionate about making an impactful difference in housing and homelessness, this is your chance.

Benefits

Comprehensive health, dental, vision benefit plan

Automatic enrolment into pension plan

Flexible hours supporting wellness

Access to tuition reimbursement

Qualifications

• At least 5 years of related experience in the housing field.
• Experience in developing partnerships and collaborative relationships.
• Demonstrated ability to use data to drive decisions.

Responsibilities

• Assess existing housing system programs for effectiveness.
• Support development and redesign of housing programs.
• Research and prepare analytical reports for stakeholders.

Skills

Initiative

Excellent Communication

Responsiveness & Adaptability

Stakeholder Engagement

Collaboration

Education

Post-Secondary education in Human Services or related field

Tools

MS Office (advanced Word, Excel, PowerPoint)

Access

Visio

MS Project

Job description

Specialist, Housing System Performance

Human Services, Housing Services

Status: (2) Regular Full Time

Salary Range: $92,151 - $115,189 per annum plus comprehensive benefits, where applicable

Hiring Range: $92,151 - $103,670 per annum

Work Mode: Hybrid (see below for more details about this work mode)

Location: 10 Peel Centre Dr., Brampton, ON

Hours of work: 35 hours per week

Join our diverse team and be part of our vision. Think big. Channel your creativity. Make a difference.At Peel Region, we can create lasting impact, together.

The Role

We are looking for experienced and engaging professionals who ideally have worked in the housing field and who thrive on strategic, analytical, and collaborative opportunities and challenges in housing. In this role, you should be a critical thinker who can lead strategic research, assist with designing programs and performance measures, write and analyze policy and procedures, and analyze complex systems to drive evidence‑based decisions to support housing and homelessness priorities. You should be able to use data to develop actionable insights, build and maintain relationships not just from your desk but going into communities to engage directly with others as needed, and have exceptional communication skills. If you’re passionate about creating impactful solutions and influencing change in a fast‑paced environment, this is your opportunity to make a real difference.

We’re seeking 2 professionals who demonstrate:

• Initiative – You anticipate challenges, identify opportunities, and provide timely advice to your people leader to action timely resolutions.
• Excellent Communication – You can use data and policy to create clear and compelling messages for diverse audiences.
• Responsiveness & Adaptability – You can manage multiple priorities effectively and respond quickly to emerging needs.
• Stakeholder Engagement – You are skilled at building trust and strong relationships with internal teams, community organizations, clients, and government stakeholders.
• Collaboration – You are an active member of a team that works across sectors to align strategies and achieve shared goals.

What you will do in this role

• Assess existing Housing system programs, projects and performance to ensure continued viability, including a review of funding sources, community needs assessments, and analysis of success against prescribed performance measures.
• Support the development of Housing system programs, reviewing and redesigning policies, developing work plans and incorporating relevant legislation.
• Research historic and existing programs and prepare complex analytical reports and clarify statistical documentation for audiences including the Ministry, stakeholders, funders, Peel Living Board and Regional Council.
• Conduct complex analysis and design of financial modelling from a variety of funding sources and assess all options to optimise operational programs, meet compliance and help end users achieve intended results.
• Measure, monitor and assess success of the housing system against performance standards.
• Provide expert advice in relation to program design and development, funding contracts, and performance compliance to deliver on the mandate and objectives of the Peel Housing and Homelessness Plan.
• Research best practices in performance and design and advise on methods to improve results.
• Work collaboratively with subject matter experts and stakeholders to achieve outcomes of the Peel Housing and Homelessness Plan and the Region of Peel’s Strategic Plan, Community for Life.
• Collaborate with internal and external partners to support Housing system requirements, including community and government relations, and advocacy oversight.
• Develop and prepare presentations relating to system and program design, quality, compliance and funding analysis for departmental staff, leadership, Regional Council, Ministries and the community.

What the role requires

• A satisfactory Vulnerable Sector Check obtained directly from a police station (third‑party background checks will not be accepted).
• Post‑Secondary education in Human Services or a related field such as social housing, social policy, project management, planning and/or finance and at least 5 years of related experience or an equivalent combination of education and experience.
• Demonstrated experience in developing new approaches or processes related to system design and development.
• Experience in leading, developing partnerships and collaborative relationships with internal and external contacts.
• Working knowledge of legislation that supports housing and homelessness programs including but not limited to the Housing Services Act, 2011, Bill 108 and The Residential Tenancies Act.
• Knowledge of relevant housing and homelessness policies, programs and processes including the National Housing Strategy and the Community Housing Renewal Strategy.
• Political awareness to identify and respond to situations involving various parties and stakeholders and to anticipate their likely reaction.
• Demonstrates sound judgment and political acuity in communications and recommendations.
• Working knowledge of methodologies such as project management, change management, process management, best practices and quality assurance.
• Ability to travel with reliable transportation.

Skills / Abilities

• Interpret and evaluate information to improve existing programs and develop performance standards per funding requirements.
• Problem‑solving skills with well‑developed resolution techniques.
• Effective time‑management and organisational skills, meeting deadlines and managing multiple agile priorities.
• Commitment to diversity, equity and inclusion through continuous development and inclusive behaviours.
• Analytical skills for researching and interpreting broader housing system programs and advising on the success of programs from statistical models.
• Excellent written and verbal communication, facilitation and presentation skills.
• Proficiency in MS Office (advanced Word, Excel, PowerPoint) and experience in Access, Visio, MS Project.

Perks @ Peel and why you will love working for us

• Comprehensive health, dental, vision benefit plan including psychological health, effective start date (where applicable).
• Automatic enrolment into OMERS pension plan (where applicable).
• Accrue vacation on a monthly basis (where applicable) starting at 3 weeks per annum.
• 3 paid personal days and floating holidays.
• Flexible hours supporting your wellness and wellbeing (non‑union).
• Annual performance review and merit increases based on performance (where applicable).
• Supportive leadership and a culture of respect and inclusion.
• Access to tuition reimbursement (where applicable) and learning and development resources.

Work Arrangement

In this role, you’ll benefit from the flexibility of a hybrid work arrangement that prioritises meaningful in‑person connection. A minimum of two days per week on‑site is expected, with additional in‑person presence as operational needs evolve. This arrangement blends in‑person and hybrid work and can change over time.

Off‑site work must be within the province of Ontario to remain compliant with regulations and policies. The Region of Peel offers job‑based flexible hours to accommodate personal and professional responsibilities while meeting business operational needs and customer service expectations.

Assessment & Interview

There will be an in‑person assessment as part of the recruitment process. All communications will be sent to the email address attached to your application submission.

Our recruitment process will include video conference technology.

Kindly monitor spam and junk email folders, as important communications regarding your application may be directed there.

Apply Now

If this opportunity matches your qualifications and experience, please apply online.

About Us

Peel Region consists of the cities of Brampton and Mississauga, and the town of Caledon. Peel Region delivers essential services to more than 1.5 million residents and approximately 200,000 businesses.

We’re working to create a community that is safe, inclusive, and accessible – a place where everyone feels they belong and can access the services they need to thrive throughout each stage of life.

Our workforce is 6,700 strong and since 1974, we’ve been delivering a wide range of resident‑focused services, including paramedic services, health programmes, long‑term care and services for seniors, child care support, garbage collection and recycling, wastewater and water treatment, road maintenance, financial assistance and housing support.

Recognised by Canada's Healthy Workplace Month® with the Great Employer Award presented by Excellence Canada, Peel Region is a place where everyone feels they belong. We strive to develop a workplace that values and respects diversity, practices inclusion, recognises the unique contributions and abilities of all people and facilitates innovative thinking. At Peel Region, people come first. Each employee has an important role within our community and when we work together it’s impactful. We encourage you to join us in delivering essential services and programmes to our diverse community.

Additional Information

Peel Region is committed to a diverse and inclusive workplace where everyone is respected and valued for their contributions, and where everyone is treated fairly and has opportunity to grow and develop. As one of the most diverse regions in Canada, we are committed to establishing a qualified workforce that is reflective of the population we serve. Peel Region is committed to providing accommodations throughout the recruitment process, upon request. If you require accommodation, please notify us and we will work with you to meet your needs. Accessible formats and communication supports are available. Please contact [e-mail].

Please be advised, Peel Region uses email to communicate with applicants for open job competitions and does not use AI technology in any part of the recruitment process. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time‑sensitive correspondence via email (i.e., testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the position and your application will be removed from the competition.