Change Management jobs in Canada

We’re seeking a Product Manager to join our team and play a crucial role in designing, implementing, and governing a global content management strategy for our Human Resources Virtual Agent (Generative AI Chatbot).

In the Human Capital Management division, we provide advice and insights to attract, retain, reward, and develop a talented global workforce, supporting employees with the tools they need to succeed. This is a Director-level position within the Knowledge Management team, responsible for managing HR content to ensure accurate, context-aware responses through a Virtual Agent.

Morgan Stanley is a leader in financial services, mobilizing capital worldwide to help clients achieve their financial goals.

Interested in joining a team that values innovation and impact? Read on…

• Lead the implementation of a new content management system (CMS): refine requirements, establish business processes, and guide stakeholders through change management for successful adoption.
• Collaborate with global cross-functional teams to identify, publish, and govern HR content.
• Transform complex information into clear, usable content such as policies, processes, and reference guides.
• Promote and enforce content standards across platforms.
• Analyze content performance metrics and provide insights to enhance the Knowledge Management strategy.

• Bachelor’s degree in Business Management, Marketing, Communications, or related field, with at least 5 years of relevant experience.
• Experience with Content Management Systems like AEM; familiarity with AI is a plus but not required.
• Excellent communication skills, both written and verbal.
• Critical thinking, autonomy, and proactive problem-solving abilities.
• Strong project management skills and attention to detail.
• Ability to work effectively in a fast-paced, global environment.

Our Montreal team supports Morgan Stanley’s global operations with cutting-edge technology, including electronic trading, cloud engineering, cybersecurity, and AI/ML. Since 2008, we’ve been a key part of the local tech community, offering opportunities for growth across various technology domains.

All positions are based in Montreal, Quebec, with a hybrid work model combining remote and in-office work. Fluency in French and English is required.

We are committed to excellence, guided by values of putting clients first, integrity, innovation, diversity, and community involvement. Working here means collaborating with talented colleagues in a supportive environment, with comprehensive benefits and opportunities for career advancement.

Morgan Stanley is an equal opportunity employer, fostering a diverse and inclusive workplace where everyone can thrive.