Assistance jobs in Canada

We are TRADER, a Canadian leader in digital automotive solutions. Our flagship brands — AutoTrader.ca,AutoSync,Dealertrack Canada and CMS— help Canadians buy, sell, and finance vehicles with confidence.

As part of AutoScout24 group, Europe’s largest online car marketplace, we’re shaping the future of automotive retail in Canada and beyond.

This role will be within the Dealertrack Canada team, the country’s leading automotive financing portal, processing over 6.5 million credit applications annually.

TheSoftware Engineering Manageris a key leadership role responsible for guiding and empowering a high-performing teamof engineers and quality associates. This role ensures the team efficiently executes engineering projects while delivering impactful solutions to user problems.

As a hands-on leader, theSoftware Engineering Manageris responsible for hiring, training, and mentoring team members, fostering a culture of innovation, collaboration, and technical excellence. Software Engineering Managerproactively identify and remove barriers, streamline workflows, and drive continuous improvement. Additionally, Software Engineering Manageroversee project timelines, collaborate with cross-functional teams, and ensure adherence to operational best practices to mitigate and prevent customer-impacting issues.

Ultimately, theSoftware Engineering Manageris accountable for team success, balancing strategic direction with day-to-day execution, and ensuring seamless delivery of high-quality software solutions.

• Help build a high-performing team by addressing capability gaps, hiring the right talent, nurturing top performers, and managing underperformance through candid conversations.


• Assist team to make decisions within a clear framework, delegate effectively to promote growth, and balance autonomy with guidance.


• Provide regular feedback, set clear expectations and support engineers career growth.


• Provide technical guidance by leveraging deep knowledge of the team’s services, architecture, and data flows, participating in design discussions, and reviewing technical decisions to optimize for resiliency, cost, and performance.


• Ensure system security, reliability, and performance by enforcing secure design principles, implementing threat modeling, maintaining situational awareness through monitoring and alerting, and refining Service Level Objectives (SLOs) based on stakeholder expectations.


• Collaborate with stakeholders across business development, dealer support, lender products, and third-party service providers to drive alignment and strategic execution.


• Translate product vision into actionable technology features and implementation strategies while effectively communicating the technology roadmap to senior stakeholders and team members.


• Proactively identify and resolve bottlenecks to enhance team productivity and software quality.


• Provide hands-on mentorship and coaching, removing impediments and fostering both technical and professional growth within the team.


• Oversee team operations, including performance management and administrative functions, ensuring a high-performing and engaged workforce.


• Communicate management decisions with clarity, ensuring alignment, commitment, and seamless execution across the team.

• Microsoft .Net platform development in C#, ASP.Net, MVC, Web API, etc. using Visual Studio and related tooling


• Agile methodologies (Scrum and/or Kanban), and related tools (i.e.: JIRA and Confluence)


• GitHub for source control.


• Continuous Integration and Continuous Deployment Experience.


• Experience managing a team of direct engineering reports. A hands-on leader, mentor, and coach to development team members

• University Degree (or equivalent) in Computer Science or related subject.


• 8+ years of software development experience with at least 3+ years of management experience in the software industry; strong knowledge of website design, functionality usability, and web-based application architectures.


• Experience in the fintech industry on either the agency or lender side. Knowledge of regulatory, compliance, and security controls.


• Strong experience with Microsoft platform web development.


• Experience with cloud-based solutions, ideally with AWS

We understand that there is life at work and life outside of work. Here are a few benefits we all benefit from that support us to be our creative best.

• Employee and Family Assistance program


• Weekly virtual wellness events


• Regular internal training programs


• Annual bonus structure


• 3% CPP matching

For a career where you can drive our business and shape your future, apply now.

Use of Artificial Intelligence in Hiring: We use artificial intelligence (“AI”) in our hiring process, including to screen, assess, or select applicants for this position.

Vacancy Status: This job posting is for an existing vacancy.