Senior Director, Business Technology & AI Enablement
WELL’s mission is to tech-enable healthcare providers. We do this by developing the best technologies, services, and support available, which ensures healthcare providers are empowered to positively impact patient outcomes. WELL’s comprehensive healthcare and digital platform includes extensive front and back-office management software applications that help physicians run and secure their practices. WELL’s solutions enable more than 37,000 healthcare providers between the US and Canada and power the largest owned and operated healthcare ecosystem in Canada with more than 200 clinics supporting primary care, specialized care, and diagnostic services.
As a recognized leader in specialty care, telehealth, and health services, our reach includes :
200 Primary and executive healthcare clinics in Canada and the U.S.
The opportunity
Reporting to the SVP Technology Services, we are hiring a Senior Director, Business Technology & AI Enablement to lead enterprise systems strategy and execution. As an innovative and results-driven leader, you will develop and optimize enterprise architecture, with a key focus on strategy, design, implementation, and roll-out of centralized CRM, ERP and HRIS systems for the corporation. In addition, developing the Enterprise Application Roadmap to underpin business growth and AI-driven business process automation will be a significant part of the role.
What’s in it for you
Purpose. This is a rare opportunity to shape the future of enterprise technology at a mission-driven organization. Your leadership will drive internal digital transformation, optimizing corporate systems, enterprise applications, and business processes to enhance efficiency, improve decision-making, and enable teams to focus on what matters most—supporting healthcare providers and improving patient outcomes.
Influence. You will collaborate with executive leadership and key decision-makers across multiple business units and corporate functions, shaping the technology vision and enterprise architecture for a rapidly expanding healthcare technology ecosystem.
Ownership. You will define, build, and execute a comprehensive roadmap for enterprise applications, rapidly modernizing core systems such as ERP, CRM, HRIS, and associated business processes.
Autonomy. You will have the freedom to introduce cutting-edge AI, automation, and analytics solutions, optimize workflows, and enhance business intelligence capabilities.
Career development. You will gain exposure to complex M&A integrations, enterprise-wide system transformations, and large-scale digital strategy execution.
You will :
You bring :
What you can expect from our interview process :
WELL is committed to supporting a diverse, inclusive, and accessible workplace. We welcome and celebrate the diversity of applicants and team members across ability, race, gender identity, sexual orientation, and perspective.
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.