Vice President, Client Integration Program Manager

Citco GSGS; Toronto; On-site; CAD 100,000 - 150,000; Full time

Job summary

Citco is seeking a Vice President to lead client integration efforts within the financial services sector. This role requires expertise in Private Equity, strong project management skills, and effective communication. The chosen candidate will work collaboratively with clients and internal teams to ensure smooth onboarding and data management, contributing to Citco’s innovative and inclusive culture.

Benefits

Flexible working arrangements

Training and education support

Qualifications

• Minimum 5 years’ experience in the financial services industry.
• 5+ years’ experience in accounting operations.
• 3+ years of project management and client services experience.

Responsibilities

• Onboard clients to Citco’s technology systems.
• Lead data migration and analysis.
• Manage system set-up and implementation.

Skills

Project Management

Client Services

Communication

Data Analysis

Education

Degree or related professional qualification

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

About Citco:

The market leader. The premier provider. The best in the business. At Citco, we’ve been the front-runner in our field since our incorporation in 1948 led to the evolution of the asset servicing sector itself. This pioneering spirit continues to guide us today as we innovate and expand, push beyond the boundaries of our industry, and shape its future. From working exclusively with hedge funds to serving all alternatives, corporations and private clients, our organization has grown immensely across asset classes and geographies. For us, this progress is a pattern that we’ll only maintain as we move forward, always prioritizing our performance. So for those who want to play at the top of their game and be at the vanguard of their space, we say: Welcome to Citco.

About the Team & Business Line:

Fund Administration is Citco’s core business, and our alternative asset and accounting service is one of the industry’s most respected. Our continuous investment in learning and technology solutions means our people are equipped to deliver a seamless client experience.

As a core member of our Client Integration team, you will be working with some of the industry’s most accomplished professionals to deliver award-winning services for complex fund structures that our clients can depend upon.

Client Integration Investran Onboarding is a specialized team made up of professionals who are subject matter experts and are consistently being consulted with matters related to fund structures and the related system setup, and accounting implementation of client integrations/conversions. The team takes the lead in onboarding new clients onto Citco technology platforms to build a foundation for the Fund Accounting, Investor Relations and Ancillary Reporting teams.

Your Role:
The Vice President leads the client integration/conversion effort, communicates and coordinates directly with the client and is hands-on with data analysis and conversion. Private Equity accounting and Real Assets experience is essential to ensure the accurate and efficient translation of client records to Citco’s platform. The Vice President is also responsible for coordination and management of virtual teams tasked with assisting with such client integrations/ conversions, setting clients up onto systems, legal document reviews, service level agreements, process implementation and sales support.

• Onboard clients to Citco’s technology systems
• Lead data migration and analysis between internal systems, client/third party systems, process identification, review, COA mapping, and custom solutions
• Manage any system set-up, implementation, and testing with internal IT and our CFS stakeholders
• Coordinate with business and accounting teams to ensure internal workflows will meet client needs
• Coordinate with both internal and external stakeholders to ensure all necessary data is captured for client reporting and calculation models
• Onboarding of ancillary services and coordinate with all relevant teams to ensure internal workflows meets client needs and captures any unique sets of requirements
• MIS Reporting and tracking of projects, progress, status, and deadlines
• Actively manage operational risk – monthly reporting on status reports and key development issues to external clients and executive management team
• Travel for client meetings and team support
  

About You:

• You have a degree or related professional qualification.
• Minimum 5 years’ experience in the financial services industry
• 5+ years’ experience in accounting operations and an external client facing role3+ years of project management experience and client services experience within the asset management industry
• Working knowledge of Private Equity, Real Assets fund administration
• Proven project management experience and relationship management experience
• Strong team player who exhibits strong communication and written skills
• Ability to handle several projects and different stakeholders simultaneously, and prioritize work based on deadlines
• Proven Fund Accounting system, Microsoft Word, Excel and PowerPoint skills
• Strong knowledge of the financial services industry, its products and practices, and a strong interest in further development and learning
  

Our Benefits
Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.

We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.

Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.