Technical Writer

Capgemini; Ottawa; On-site; CAD 100,000 - 125,000; Full time

Job summary

A global technology transformation partner is looking for a Technical Writer in Ottawa, Canada, with 7-10 years of experience in software documentation. The ideal candidate will work directly with engineering teams to produce high-quality documentation and should possess knowledge in telecommunications. Key benefits include healthcare, financial planning support, and parental leave. This role offers the opportunity to contribute to impactful projects while fostering personal well-being.

Benefits

Healthcare including dental and vision

Financial well-being programs

Paid time off and paid holidays

Paid parental leave

Adoption assistance and surrogacy support

Mentoring and coaching programs

Qualifications

• 7-10 years experience as a technical writer focused on software documentation.
• Experience with DITA-based content management and XML editors preferred.
• Ability to work with engineering teams to refine customer-facing documentation.

Responsibilities

• Extract information from software engineers to create documentation.
• Collaborate with the team lead on processes and content reusability.

Skills

Technical writing

DITA-based content management systems

XML editing

Telecommunications knowledge

Job description

Job Description - Technical Writer (082330)

Technical Writer - 082330

Aboutthejobyou’reconsidering

• 7-10yearsexperienceasatechnicalwriterwithsoftwaredocumentationexperienceemphasized
• SignificantexperienceworkingwithDITA-basedcontentmanagementsystems(Tridionpreferred)andXMLeditors(Oxygenpreferred)
• ExperienceworkingdirectlywithEngineeringtounderstandconceptsandrefinecontenttobeappropriateforcustomer-facingdocumentation.
• Telecommunications/5Gnetworkexperience.Thisproductisintricateandanunderstandingofsomefundamentaltelecomconceptswouldbeextremelyhelpful,ifnotessential,tothisperson’ssuccess.
• AbilitytointerfacewithCanada-basedteamleadonprocesses,bestpractices,andcontentreuserules
• Writingsamplesrequiredtoillustratethecandidate’sexpertiseindevelopingcustomer-facingsoftwaredocumentation.

Yourrole

• WorkwithSoftwareEngineerstoextractinformationtocreatetherequireddocumentationoftheproduct.
• Patiencewithworkingwithpeoplewhodon'twritethingsdown

Yourskillsandexperience

• 7-10yearsexperienceasatechnicalwriterwithsoftwaredocumentationexperienceemphasized
• SignificantexperienceworkingwithDITA-basedcontentmanagementsystems(Tridionpreferred)andXMLeditors(Oxygenpreferred)
• ExperienceworkingdirectlywithEngineeringtounderstandconceptsandrefinecontenttobeappropriateforcustomer-facingdocumentation.

LifeatCapgemini

Capgeminisupportsallaspectsofyourwell-beingthroughoutthechangingstagesofyourlifeandcareer.Foreligibleemployees,weoffer:

• Healthcareincludingdental,vision,mentalhealth,andwell-beingprograms
• Financialwell-beingprogramssuchas401(k)andEmployeeShareOwnershipPlan
• Paidtimeoffandpaidholidays
• Paidparentalleave
• Familybuildingbenefitslikeadoptionassistance,surrogacy,andcryopreservation
• Socialwell-beingbenefitslikesubsidizedback-upchild/eldercareandtutoring
• Mentoring,coachingandlearningprograms
• EmployeeResourceGroups
• DisasterRelief

AboutCapgemini

Capgeminiisaglobalbusinessandtechnologytransformationpartner,helpingorganizationstoacceleratetheirdualtransitiontoadigitalandsustainableworld,whilecreatingtangibleimpactforenterprisesandsociety.Itisaresponsibleanddiversegroupof340,000teammembersinmorethan50countries.Withitsstrongover55-yearheritage,Capgeminiistrustedbyitsclientstounlockthevalueoftechnologytoaddresstheentirebreadthoftheirbusinessneeds.Itdeliversend-to-endservicesandsolutionsleveragingstrengthsfromstrategyanddesignto

engineering,allfueledbyitsmarketleadingcapabilitiesinAI,generativeAI,cloudanddata,combinedwithitsdeepindustryexpertiseandpartnerecosystem.TheGroupreported2024globalrevenuesof€22.1billion.

CapgeminiisanEqualOpportunityEmployerencouraginginclusionintheworkplace.Allqualifiedapplicantswillreceiveconsiderationforemploymentwithoutregardtorace,nationalorigin,genderidentity/expression,age,religion,disability,sexualorientation,genetics,veteranstatus,maritalstatusoranyothercharacteristicprotectedbylaw.

ThisisageneraldescriptionoftheDuties,ResponsibilitiesandQualificationsrequiredforthisposition.Physical,mental,sensoryorenvironmentaldemandsmaybereferencedinanattempttocommunicatethemannerinwhichthispositiontraditionallyisperformed.Whenevernecessarytoprovideindividualswithdisabilitiesanequalemploymentopportunity,Capgeminiwillconsiderreasonableaccommodationsthatmightinvolvevaryingjobrequirementsand/orchangingthewaythisjobisperformed,providedthatsuchaccommodationsdonotposeanunduehardship.

Capgeminiiscommittedtoprovidingreasonableaccommodationsduringourrecruitmentprocess.Ifyouneedassistanceoraccommodation,pleasereachouttoyourrecruitingcontact. PleasebeawarethatCapgeminimaycaptureyourimage(videoorscreenshot)duringtheinterviewprocessandthatimagemaybeusedforverification,includingduringthehiringandonboardingprocess. ClickthefollowinglinkformoreinformationonyourrightsasanApplicant http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law ApplicantsforemploymentintheUSmusthavevalidworkauthorizationthatdoesnotnowand/orwillnotinthefuturerequiresponsorshipofavisaforemploymentauthorizationintheUSbyCapgemini.