Team shift Supervisor

Adecco Canada; Ingersoll; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading staffing agency is seeking a Team Shift Supervisor for their London, ON location. This full-time role involves supervising team members during shifts, ensuring adherence to operational standards, and providing excellent guest experiences. Candidates must possess strong leadership and customer service skills, with prior supervisory experience preferred. The position requires flexibility in shift scheduling and a commitment to high standards in service and safety.

Qualifications

• Legal eligibility to work and reside in Canada.
• High school diploma or equivalent.
• Strong leadership, communication, and customer service skills.
• Previous food service or supervisory experience preferred.
• Ability to handle cash and follow proper procedures.
• Strong organizational, time management, problem-solving, and conflict resolution skills.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Lead by example and maintain a motivating work environment.
• Assist in recruitment and training of team members.
• Address issues promptly to ensure optimal team coverage.
• Deliver a guest-first approach and respond to complaints positively.
• Support incentive programs and maintain health and safety standards.
• Ensure compliance with operating standards and legislation.
• Manage shift cash procedures and operational documentation.
• Maintain product merchandising and operational efficiency.
• Assist management in driving sales and achieving goals.
• Follow safe work practices and report unsafe conditions.

Job description

Overview

Adecco is actively seeking a motivated Team Shift Supervisor to join our client's London, ON location. This full-time role is operational in nature and focuses on supervising team members during shifts to ensure high standards in people, product, cleanliness, and delivering an exceptional guest experience. Pay Rate : $20-$23 / hour. Location : London, ON. Shift : Availability to work flexible shifts, including early mornings, evenings, weekends, and holidays.

Job type : Permanent | Full-time

Responsibilities

• Lead by example, treating team members and guests with respect while maintaining a motivating work environment.
• Assist in recruitment, training, orientation, and monitoring of team members.
• Address issues promptly and ensure optimal team coverage during shifts.
• Deliver a guest-first approach, responding to complaints quickly and positively.
• Support incentive programs and maintain health, safety, and food handling standards.
• Work flexible shifts, including mornings, evenings, weekends, and holidays.
• Ensure compliance with operating standards and legislation.
• Manage shift cash procedures and operational documentation.
• Maintain product merchandising, stock levels, and operational efficiency.
• Assist management in driving sales and achieving operational goals.
• Follow safe work practices, use protective equipment, and report injuries or unsafe conditions.

Qualifications

• Legal eligibility to work and reside in Canada.
• High school diploma or equivalent (work experience may be considered).
• Strong leadership, communication, and customer service skills.
• Previous food service or supervisory experience preferred.
• Ability to handle cash and follow proper procedures.
• Strong organizational, time management, problem-solving, and conflict resolution skills.
• Ability to thrive in a fast-paced environment and adapt to changing priorities.