Software Developer CRM 9141-2314

Dheya; Toronto; Hybrid; CAD 100,000 - 130,000; Full time

Job summary

A leading company in Toronto is seeking a seasoned CRM Developer with extensive Siebel experience. This hybrid role involves translating technical specifications into functional applications, developing programming specifications, and conducting unit tests. Ideal candidates will have strong analytical and problem-solving skills, with a proven track record in CRM software development and collaboration across IT teams.

Qualifications

• 10+ years in Siebel configuration, design, development, and integration.
• 5+ years in Siebel integration with Adobe AEM, J2EE, etc.

Responsibilities

• Translate technical systems specifications into working CRM applications.
• Resolve and troubleshoot technical issues during software operation.

Skills

Programming

Analytical

Problem-Solving

Communication

Interpersonal

Negotiation

Tools

Siebel

OBIEE

PowerBI

Adobe AEM

J2EE

Job description

Note: This hybrid contract role requires three (3) days in the office. Candidates must include their first and last name in their resumes.

Description

This role involves translating technical system specifications into functional, tested CRM applications. Responsibilities include developing detailed programming specifications, coding, data compilation, maintenance, and conducting unit tests.

Responsibilities

• Translate technical systems specifications into working CRM applications, including development, testing, and maintenance.
• Resolve and troubleshoot technical issues during software operation.

General Skills

• Experience in programming, analysis, and specialized CRM software support.
• Ability to collaborate across IT teams throughout the Software Development Life Cycle.
• Proficiency in structured development methodologies, application design, coding, debugging, and documentation.
• Experience with object-oriented or third-generation languages, relational and hierarchical databases, and query languages.
• Knowledge of communication protocols, application design, deployment, troubleshooting, and eliciting requirements from stakeholders.
• Strong analytical, problem-solving, communication, interpersonal, and negotiation skills.
• Proven team player capable of meeting deadlines.

CRM Software Development Skills

• Experience with CRM software, high availability solutions, enterprise architecture, middleware, and gateways.
• Proficiency in programming Internet applications, rapid application development, and information management principles.
• Ability to review and modify product installation scripts, provide post-implementation support, and conduct design walkthroughs.
• Knowledge of accessibility standards (AODA) and documentation practices.

Experience and Skill Set Requirements

• 10+ years in Siebel configuration, design, development, and integration.
• 5+ years in Siebel integration with Adobe AEM, J2EE, etc.
• 5+ years with Siebel EIM/EAI.
• 3+ years with Siebel IP18+ focusing on configuration and development.
• Experience with Siebel tools, web templates, Open UI classes and methods, and Siebel 8.x+ certification.
• Knowledge of Siebel Open UI architecture and UI integration techniques.

Report Development Skills - 35%

• Experience with OBIEE and PowerBI report development.
• Knowledge of Open UI concepts, including PM, PR, manifest, and mapping files.

Soft Skills - 20%

• Strong written and verbal communication skills.
• Ability to generate ideas, collaborate, and work effectively in teams.
• Analytical, problem-solving, and adaptability skills.

Public Sector Experience - 5%

• Experience with specific Siebel modules relevant to the public sector, including CRM, Contracts, Lead Management, and others.
• Experience with Grants Management is an asset.

Must Have:

• 10+ years of Siebel configuration, design, development, and integration experience.
• 5+ years of Siebel integration experience with Adobe AEM, J2EE, etc.
• 5+ years with Siebel EIM/EAI.
• 3+ years with Siebel IP18+ focusing on configuration and development.

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