Senior Manager Artificial Intelligence

Bell Canada; Toronto; Hybrid; CAD 100,000 - 130,000; Full time

Job summary

A leading telecommunications company in Toronto seeks a Senior Manager of Artificial Intelligence to provide technical leadership and manage AI initiatives. The role requires a proven record in leading teams and delivering impactful AI solutions. Candidates should have over 3 years of experience in technical leadership, strong product management skills, and the ability to communicate complex ideas effectively. The position offers a competitive salary, comprehensive benefits, and a hybrid work model.

Benefits

Medical benefits

Dental benefits

Vision benefits

Mental health benefits

35% discount on services

Qualifications

• 3+ years of experience leading a technical team responsible for delivering AI solutions.
• Exceptional leadership skills with the ability to build strong partner relationships.
• Proven ability to communicate complex technical concepts clearly to varied audiences.
• Strong product management skills, including roadmap development and management.
• Experience with machine learning development and best practices.
• Knowledge of Field Services practices is an asset.

Responsibilities

• Provide technical leadership and strategic guidance to the team.
• Manage the end-to-end product lifecycle of AI solutions.
• Collaborate with stakeholders to develop an AI roadmap that delivers value.
• Monitor and evaluate AI solutions for technical performance and impact.
• Prepare reports and presentations for senior leadership.

Skills

Leadership

Communication

Product Management

Machine Learning

Generative AI

Job description

Connection is everything. It drives us to innovate, explore, and stay close to what matters to us most. At Bell, we’re building a more connected future through world-class networks, AI-powered solutions, and digital experiences that elevate how people live, work, and play every day.

We believe in empowering people. That’s why we equip our teams with cutting-edge technology, AI tools, and a collaborative environment that supports creativity and growth. Want to be part of a diverse team where your work makes a real impact? If you’re inspired by innovation that advances how people connect and transforms what’s possible, you belong on #TeamBell.

Summary

We are seeking a Senior Manager of Artificial Intelligence for a unique and highly compelling opportunity. This role calls for an accomplished and exceptionally skilled leader who can provide technical direction, strategic oversight, and hands-on management to a team of data scientists and developers building and deploying cutting-edge AI solutions. The ideal candidate brings a proven record of leading high-performing teams, managing complex AI initiatives, and delivering impactful outcomes within the fast-evolving artificial intelligence landscape.

Key Responsibilities

• Provide technical leadership and strategic guidance to a high-performing team of data scientists specializing in advanced machine learning models and generative AI solutions.
• Manage the end-to-end product lifecycle of AI solutions—from concept and design through deployment, maintenance, and continuous improvement.
• Collaborate closely with cross-functional stakeholders to develop and align an AI roadmap that delivers measurable business value.
• Champion best practices in data science, including machine learning, reinforcement learning, generative AI, and CI/CD, while fostering a culture of innovation and continuous learning.
• Monitor and evaluate AI solutions for both technical performance and business impact, making adjustments to optimize accuracy, efficiency, and outcomes.
• Prepare and deliver comprehensive reports and presentations to senior leadership, providing clear insights into AI initiatives and their contribution to business objectives.
• Stay at the forefront of emerging AI trends by participating in industry events and conferences, incorporating cutting-edge advancements into the team’s work.

Critical Qualifications

• 3+ years of experience leading a technical team responsible for delivering AI solutions or related initiatives.
• Exceptional leadership skills with the ability to operate effectively across both business and technical domains and build strong partner relationships.
• Proven ability to communicate complex technical concepts clearly to both technical and non-technical audiences.
• Strong product management skills, including the ability to develop and manage multiple roadmaps while delivering on time and within budget.
• Experience with machine learning development, environments, applications, and best practices.
• Experience with LLMs, generative AI, and agentic frameworks and best practices.
• Knowledge of Field Services practices and processes is an asset.

Adequate knowledge of French is required for positions in Quebec.

Additional Information

For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.

Please apply directly online to be considered for this role. Applications through email will not be accepted.

We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you\'ll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you\'ll enjoy a 35% discount on our services and access exclusive offers from our partners.

At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.

Bell is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or [e-mail] to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.

Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details) to learn more about how we collect, use, and disclose your personal information.