Remote Bilingual Customer Support - French/English

Concentrix; Remote; CAD 30,000 - 60,000; Full time

Job summary

A leading customer service company in Canada is looking for candidates for a remote position. This role involves providing customer support in both French and English, resolving technical issues, and documenting information in databases. Ideal candidates will have at least 1 year of customer service experience and a high school diploma. The company offers a salary up to $25/hour, with performance incentives, and a comprehensive benefits package. Join a supportive team where 80% of managers are promoted from within.

Benefits

Salary up to $25/hour

Comprehensive benefits package

Daily pay options

Qualifications

• Must be fluent in both French and English.
• At least 1 year of customer service experience.
• A quiet, distraction-free environment to work from home.

Responsibilities

• Provide customer support using a call flow guide.
• Assist customers in resolving basic technical issues.
• Document and track information in databases.

Skills

Fluency in French

Fluency in English

Customer service experience

Strong computer navigation skills

Education

High school diploma or GED

Job description

A leading customer service company in Canada is looking for candidates for a remote position. This role involves providing customer support in both French and English, resolving technical issues, and documenting information in databases. Ideal candidates will have at least 1 year of customer service experience and a high school diploma. The company offers a salary up to $25/hour, with performance incentives, and a comprehensive benefits package. Join a supportive team where 80% of managers are promoted from within.