Operations Coordinator Security Services

Securiguard Services; Terrace; On-site; CAD 55,000 - 65,000; Full time

Job summary

A security services company is seeking a full-time Operations Coordinator in Terrace, BC. The role involves scheduling staff work, managing recruitment, and ensuring exceptional customer service. Candidates should have over 2 years of experience in operations coordination or scheduling and a Class 5 BC Driver's License. The position offers a salary range of $55,000 to $65,000 with additional employee perks in a supportive corporate culture.

Benefits

Award-winning corporate culture

Team Building events

Extended Health and Dental Benefits

Employee Assistance Program

Telemedical access to healthcare

Robust corporate discount program

Qualifications

• 2+ years of experience in operations coordination or scheduling.
• Class 5 BC Driver's License with a clean driver's abstract.
• Ability to assist with field-based work supporting North Coast operations.

Responsibilities

• Schedule up to 2,500 hours of staff work per week.
• Manage recruitment activities from interview to onboarding.
• Deliver exceptional customer service to clients and representatives.

Skills

Operations coordination

Excellent communication skills

Multi-tasking

Organizational skills

Education

Diploma or certification in a relevant field

Tools

BC Security License

Job description

We are hiring for a full-time Operations Coordinator with experience in scheduling, operations, recruitment, and office administration. This is a terrific opportunity to take the next step in your scheduling and operations career!

Location: Terrace, BC

Salary: $55,000 to $65,000

What you would do:

• Responsible for scheduling up to 2,500 hours of staff work per week, with a focus on minimizing non-billable overtime (NBOT) through creative and strategic scheduling solutions.
• Travel up to 2 days per week as required.
• Manage and oversee hourly employee information updates and general communications.
• Deliver exceptional customer service to clients, security professionals, prospective clients, and Securiguard representatives (via phone, email, and in person).
• Oversee the organization and coordination of office operations and procedures.
• Manage recruitment activities from interview to first day worked; ensure employees complete site-specific training and certifications, and assist them throughout the onboarding process.
• Collaborate with site supervisors/managers to address staffing, uniforms, certifications, and site supply needs.
• Maintain accurate, detailed records and reporting.
• Highly detail-oriented and able to work independently with minimal supervision.
• Perform other tasks and assignments as required by the branch manager or head office support staff.

What would you bring:

• 2+ years of experience in operations coordination; or scheduling
• Class 5 BC Driver's License and able to provide a clean driver's abstract.
• BC Security License is an asset.
• Assist with field-based work to support North Coast operations, including on-site coordination, client support, and alignment with company standards and operational goals.
• Excellent written and verbal communication skills
• Ability to multi-task, prioritize, and organize information in a fast-paced environment.
• Diploma or certification in a relevant field would be considered an asset but is not required.

Employee perks we offer:

• Award winning corporate culture -2021 & 2024 winners of Canada's Most Admired Culture
• Team Building events.
• Extended Health and Dental Benefits.
• Employee Assistance Program through TELUS Babylon
• Telemedical access to doctors, therapists, and dietitians
• Robust corporate discount program including Perkopolis and discounted cineplex movie tickets, and discounted Annual Grouse Mountain passe.

Who we are:

At Securiguard we believe in living and acting by our values: R.E.A.C.H.

Respect · Empathy · Accountability · Courtesy & · Honesty

We’re in the business of making people feel safe. We have proven expertise in deploying security and safety personnel in a variety of industries including Corporate, Retail, Property Management, Industrial, Aviation, Marine, Government, Educational, and Industrial/Resource Projects, and have the largest and highest accredited K‑9 detection and screening division in Canada.