medical clinic receptionist

Wolfville Animal Hospital; Wolfville; On-site; CAD 30,000 - 45,000; Full time

Job summary

Une clinique vétérinaire à Wolfville recherche un(e) employé(e) pour des tâches administratives et d'accueil. Le poste nécessite des compétences en communication et une capacité à travailler dans un environnement rapide. Une expérience antérieure est un atout mais non obligatoire. La clinique offre des avantages comme un plan dentaire et des conditions de travail flexibles.

Benefits

Plan de santé

Plan dentaire

Parking gratuit

Qualifications

• Doit avoir un diplôme d'études secondaires ou une expérience équivalente.
• Expérience antérieure dans un environnement de service est un atout.
• Capacité à travailler de manière indépendante.

Responsibilities

• Accueillir les visiteurs et les orienter vers les services.
• Traiter et obtenir les informations nécessaires pour le service client.
• Gérer les appels téléphoniques et les messages.

Skills

Compétences interpersonnelles

Communication orale

Communication écrite

Capacité à multitâcher

Gestion du temps

Education

Diplôme de fin d'études secondaires

Tools

Logiciels de base de données

MS Word

Dossiers médicaux électroniques

Job description

Job details

• Durée de l'emploi : Permanent
• Langue de travail : Anglais
• Heures de travail : 30 to 35 hours per week
• Education :
• Expérience :

Education

• Secondary (high) school graduation certificate
• or equivalent experience

Work setting

• Rural area
• Health care institution, facility or clinic
• Veterinary clinic

Tasks

• Greet people and direct them to contacts or service areas
• Obtain and process information required to provide customer service
• Operate switchboard or telephone system
• Record and relay information
• Schedule and confirm appointments
• Send invoices
• Maintain work records and logs
• Receive and issue payments
• Perform clerical duties, such as filing and sorting and distributing mail
• Answer telephone and relay telephone calls and messages
• Perform data entry
• Provide customer service

Computer and technology knowledge

• Electronic medical records
• Switchboard 1-25 lines
• Database software
• Electronic mail
• MS Word
• MS Windows

Security and safety

• Basic security clearance
• Criminal record check

Transportation / travel information

• Own transportation
• Own vehicle
• Valid driver's licence

Work conditions and physical capabilities

• Ability to work independently
• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Attention to detail
• Sitting
• Combination of sitting, standing, walking

Personal suitability

• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask
• Time management
• Maturity

Screening questions

• Are you available for the advertised start date?
• Are you currently a student?
• Are you currently legally able to work in Canada?
• Do you currently reside in proximity to the advertised location?
• Do you have previous experience in this field of employment?
• What is the highest level of study you have completed?

Experience

• Experience an asset

Health benefits

• Dental plan
• Health care plan

Other benefits

• Free parking available
• Other benefits