Mandarin-Speaking Customer Service Rep: Elevate Experience

Mashreq Bank; Canada; On-site; CAD 30,000 - 60,000; Full time

Job summary

A dynamic IT firm in Canada is seeking a Customer Service Representative fluent in Mandarin. Your role will involve providing exceptional service to Mandarin-speaking clients, addressing inquiries, and contributing to service improvement. The ideal candidate will have a background in customer service and strong communication skills in both Mandarin and English. Join us at this firm to make a meaningful impact and advance your career in a fast-paced environment.

Qualifications

• Experience in customer service or a related field with a focus on customer satisfaction.
• Excellent verbal and written communication skills in Mandarin and English.
• Ability to troubleshoot and resolve customer issues effectively.

Responsibilities

• Provide exceptional customer service to Mandarin-speaking clients.
• Address customer inquiries and concerns to ensure satisfaction.
• Collaborate with teams to communicate customer feedback.

Skills

Fluency in Mandarin

Customer Service Skills

Communication Skills

Problem-Solving

Adaptability

Tech-Savvy

Job description

A dynamic IT firm in Canada is seeking a Customer Service Representative fluent in Mandarin. Your role will involve providing exceptional service to Mandarin-speaking clients, addressing inquiries, and contributing to service improvement. The ideal candidate will have a background in customer service and strong communication skills in both Mandarin and English. Join us at this firm to make a meaningful impact and advance your career in a fast-paced environment.