Manager

Alberta Health Services; Edmonton; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading healthcare organization in Edmonton seeks a Program Manager to provide strategic leadership in Primary Care and Chronic Disease Management. The role involves overseeing programs, fostering relationships, and ensuring high-quality service delivery. Candidates should have significant management experience in healthcare, with a focus on chronic disease prevention. The position offers a full-time role with a salary range of $44.17 - $75.70 per hour.

Qualifications

• Minimum of 5 years in a management role in the healthcare sector.
• Experience in chronic disease prevention and management.
• Progressive leadership experience, including specific healthcare operations.

Responsibilities

• Provide strategic leadership to Primary Care and Chronic Disease Management.
• Lead planning, development, and evaluation of services.
• Oversee delivery of chronic respiratory disease and therapy services.

Skills

Leadership skills

Effective communication

Organizational skills

Analytical skills

Interpersonal and conflict resolution

Education

Baccalaureate Degree

Master's degree

Job description

Overview

The Program Manager is a key leadership role in Primary Care and Chronic Disease Management in Edmonton and reports directly to the Director, Primary Care and Chronic Disease Management. This position is responsible and accountable for providing the direction, leadership and organization over the activities of the Chronic Disease Management program in support of the vision, mission and business plan of Primary Care Alberta. This position will also have site management responsibilities for the East Edmonton Health Centre and coordination and partnership with onsite programs and departments. As part of the Integrated Community Health Services portfolio, this position may be called upon to respond to a public health emergency (as identified by the Medical Officer of Health). This position will be part of Primary Care Alberta effective November 18, 2024. By applying on this posting, if you are the successful candidate, you agree to and will become an employee of Primary Care Alberta.

Responsibilities

• Provide strategic leadership to the Primary Care and Chronic Disease Management department, cultivating relationships with key internal and external stakeholders.
• Lead the planning, development, implementation, and evaluation of evidence-based services that support education and skill development for clients and providers across programs.
• Oversee design and delivery of community chronic respiratory disease, supervised transitional exercise needs and occupational therapy services to align with community needs and best practices.
• Act as a liaison between Edmonton-area Primary Care Alberta chronic disease management programs and Primary Care Networks.
• Support the integration of prevention and management strategies.
• Provide strategic and operational leadership for the East Edmonton Health Centre, fostering collaborative partnerships and ensuring high-quality service delivery.

Organizational Details

• Transition Company: Primary Care Alberta
• Classification: Manager
• Union: Exempt
• Unit and Program: Site Administration / Primary Care and Chronic Disease Management
• Primary Location: East Edmonton Health Centre
• Location Details: As Per Location
• Negotiable Location: Within Edmonton Zone
• Employee Class: Regular Full Time
• FTE: 1.00
• Posting End Date: 30-OCT-2025
• Date Available: 01-DEC-2025
• Hours per Shift: 7.75
• Length of Shift in weeks: 2
• Shifts per cycle: 10
• Shift Pattern: Days
• Days Off: Saturday/Sunday
• Minimum Salary: $44.17
• Maximum Salary: $75.70
• Vehicle Requirement: Not Applicable

Required Qualifications

• A minimum of a related Baccalaureate Degree plus appropriate licenses and designations. Equivalencies of education and experience may be considered.
• A minimum of 5 years in a management role ideally in a community-based health service organization of significant size, complexity and diversity.
• Experience in chronic disease prevention and management.
• A demonstrated clear pattern of professional and personal development.
• Progressive leadership experience in a health service environment, including 3-5 years in a management role in healthcare operations.
• Effective communicator with strong organizational, influential, and client-focused skills; commitment to providing quality services.
• Leadership skills with decision-making responsibilities, coaching and teaching, and the ability to inspire and build confidence in others.
• Demonstrated ability to manage change and create innovative solutions for complex and diverse issues.

Additional Required Qualifications

• Ability to manage human, financial and physical resources within an operating environment.
• Proven ability to foster partnerships and achieve organizational goals, ideally in a unionized sector.
• Excellent analytical and decision-making skills.
• Ability to plan, organize and manage short- and long-term plans and projects and deliver customer-focused results.
• Ability to foster a climate of cooperation and build solid relationships with public agencies, government, committees and other partners.
• In-depth knowledge of complex, integrated health systems and the inter-relationships across the continuum of care; solid knowledge of Primary Care Alberta structure and functions.
• Strong interpersonal and conflict resolution skills.

Preferred Qualifications

• Master’s degree preferred.
• Proven ability to build strong relationships with stakeholders.
• Effective leader and team player who motivates others.
• Skilled in behavioural change strategies.
• Broad knowledge of primary care, chronic disease prevention, and key principles of primary care reform.
• Experienced in system improvement, change leadership, and knowledge translation.