icebreaker: Seasonal Sales Associate - Touchlab Queen West

Vans; Toronto; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading apparel company in Toronto is seeking a Seasonal Sales Associate. This role involves engaging with customers, achieving sales goals, and supporting store operations during peak season. The ideal candidate has a passion for customer service and is adaptable to a flexible schedule, including weekends. Benefits include competitive wages and discounts on various brand products.

Benefits

Competitive hourly wage

Flexible hours

Discounts on store products

Qualifications

• Ability to engage with a diverse group of customers.
• Flexible schedule, including weekends and holidays required.
• Strong communication skills essential.
• Willingness to learn about products.

Responsibilities

• Provide personalized customer engagement.
• Achieve sales and productivity goals.
• Assist in visual merchandising and store operations.

Skills

Customer service

Team collaboration

Attention to detail

Communication skills

Education

Previous retail or service-oriented experience

Job description

Seasonal Sales Associate

Founded in 1995 in New Zealand, icebreaker is a pioneer of ethical and sustainable natural performance apparel. Now a part of the VF Corporation, icebreaker continues to challenge the status quo while championing natural, transparent, and responsible ways to do business.

We’re a community of passionate, authentic, and adventurous achievers! Today, we’re a global brand with a diverse team across the Globe. We strive to celebrate those differences and create an inclusive culture where all are welcome.

Seasonal Sales Associate

Are you looking to work for one of the most exciting brands in the apparel and outerwear industry? Are you passionate about providing great customer service? Are you looking for a flexible work schedule? If yes, apply to be a Seasonal Sales Associate with icebreaker!

This position will support the store during peak season with potential to transition to regular employment

Why should you apply?

• Competitive hourly wage
• Flexible hours
• Great foot in the door! High level performance may lead to longer-term employment with Timberland.
• Enjoy great discounts on in-store products from VF Brands, including icebreaker, Timberland, Vans, The North Face, and more!

Responsibilities

• Exemplify an optimistic and energetic presence through team collaboration and building strong relationships with customers by introducing and encouraging enrollment in our loyalty program
• Provide a high level of personalized customer engagement.
• Serve as a one stop resource for customers, providing them with relevant product, community, and activity-based knowledge and recommendations.
• Demonstrate a willingness to learn and to share relevant activity, community, and product knowledge to create a memorable and valuable experience for the customer.
• Achieve sales and productivity goals by utilizing all available resources to meet the customers’ needs.
• Assist in the execution and maintenance of visual directives and standards, including but not limited to merchandise presentation, housekeeping, product replenishment.
• Assume cashier duties as needed.
• Assist in the execution of all Loss Prevention initiatives.
• Assist in the overall visual and operational maintenance of the store.
• Ensure products are always available to the customer by adhering to stock and replenishment procedures and represented in a compelling way that is consistent with visual guidelines, in addition to ensuring the store is recovered and customer ready each day.

Qualifications

• Ability to genuinely and comfortably engage with a diverse group of customers
• Ability to work a flexible schedule to meet the needs of the business; will require weekends, evenings, and holidays
• Previous retail or service-oriented experience preferred
• Ability to collaborate, work as a team, and be adaptable in the workplace
• Excellent written and verbal communication skills
• Knowledge, experience and/or willingness to learn about the products, activities, community relevant to the store’s customer base
• Attention to detail
• Proficient computer skills
• Ability to bend, squat, reach, lift up to 50 pounds, climb a ladder and stand for extended periods of time with or without reasonable accommodations

Inclusion & Diversity

Free to Be, Inclusion & Diversity: As a purpose-led, performance driven company, we strive to foster a culture of belonging based on respect, connection, openness, and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.

We just have one question. Are you in?

Associé(e) aux ventes saisonnier(ère)

Fondée en 1995 en Nouvelle-Zélande, icebreaker est une marque pionnière dans les vêtements de performance naturels, éthiques et durables. Aujourd’hui membre de VF Corporation, icebreaker continue de remettre en question le statu quo en favorisant des pratiques commerciales naturelles, transparentes et responsables.

Nous sommes une communauté de personnes passionnées, authentiques et aventurières! Aujourd’hui, nous sommes une marque mondiale avec une équipe diversifiée à travers le monde. Nous célébrons ces différences et nous nous efforçons de créer une culture inclusive où chacun(e) est le/la bienvenu(e).

Tu veux travailler pour l’une des marques les plus dynamiques dans l’industrie du vêtement et des vêtements d’extérieur? Tu es passionné(e) par le service à la clientèle? Tu recherches un horaire flexible? Si oui, postule dès maintenant pour devenir Associé(e) aux ventes saisonnier(ère) chez icebreaker!

Ce poste soutiendra le magasin pendant la haute saison avec possibilité de transition vers un emploi régulier.

Pourquoi postuler?

• Salaire horaire compétitif
• Horaire flexible
• Une belle porte d’entrée! Une performance exceptionnelle pourrait mener à un emploi à plus long terme chez Timberland.
• Profite de rabais exclusifs sur les produits en magasin des marques de VF, incluant icebreaker, Timberland, Vans, The North Face, et plus encore!

Responsabilités

• Représenter une attitude optimiste et énergique en collaborant avec l’équipe et en établissant des relations solides avec les clients, notamment en les encourageant à s’inscrire à notre programme de fidélité
• Offrir un service client personnalisé de haut niveau
• Être une ressource complète pour les clients en partageant des connaissances pertinentes sur les produits, la communauté et les activités
• Faire preuve d’ouverture à l’apprentissage et partager des connaissances pour créer une expérience mémorable et enrichissante pour le client
• Atteindre les objectifs de vente et de productivité en utilisant toutes les ressources disponibles
• Participer à l’exécution et au maintien des directives visuelles et des standards, incluant la présentation des produits, l’entretien du magasin et le réapprovisionnement
• Assumer les fonctions de caissier(ère) au besoin
• Participer aux initiatives de prévention des pertes
• Contribuer à l’entretien visuel et opérationnel du magasin
• S’assurer que les produits soient toujours disponibles et bien présentés selon les directives visuelles, et que le magasin soit prêt à accueillir les clients chaque jour

Qualifications

• Capacité à interagir de manière authentique et confortable avec une clientèle diversifiée
• Disponibilité pour travailler selon un horaire flexible incluant les fins de semaine, les soirées et les jours fériés
• Expérience en vente au détail ou dans un service à la clientèle (préférée)
• Capacité à collaborer, à travailler en équipe et à s’adapter
• Excellentes compétences en communication écrite et verbale
• Connaissance, expérience ou volonté d’apprendre sur les produits, les activités et la communauté liés à la clientèle du magasin
• Souci du détail
• Compétences informatiques de base
• Capacité à se pencher, s’accroupir, atteindre, soulever jusqu’à 50 livres, grimper une échelle et rester debout pendant de longues périodes, avec ou sans accommodements raisonnables

Hiring Range: $18.60 - $20.16 CAD per hour

Benefits at VF Corporation: This position is a part-time or limited time position (ie., internship) and is not eligible for all of the benefit plans offered at VF Corporation. There are some benefits the company offers that this position can participate in. You can review a general overview of the benefits provided at VF by visiting MyVFbenefits.com and by clicking Looking to Join VF? Detailed information on the benefits options you qualify for will be provided upon hire.

Please note, our hiring ranges are determined and built from market pay data. Although all positions have a hiring range based upon market data, this position has a minimum starting rate that is listed above. In determining the specific compensation for this position, we comply with all local, state, and federal laws.

At VF, we value a diverse, inclusive workforce and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you are unable to submit your application because of incompatible assistive technology or a disability, please contact us at [e-mail]. VF will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law.

Pursuant to all applicable local Fair Chance Ordinance requirements, including but not limited to the San Francisco Fair Chance Ordinance, VF will consider for employment qualified applicants with arrest and conviction records.