Health Care Payment Officer

WorkSafeBC; Canada; Hybrid; CAD 30,000 - 60,000; Full time

Job summary

A public health organization in Canada is seeking two temporary Health Care Payment Officers for 18 months. In this role, you will calculate payments for medical treatment and ensure impeccable service to injured workers. The ideal candidates will have strong math and communication skills and at least a Grade 12 education. The position offers a hybrid work model, competitive salary ranging from $31.03 to $38.48 hourly, along with substantial benefits after one year of service.

Benefits

Competitive salary

Health care and dental benefits

3 weeks of vacation

Sick leave and long-term disability coverage

Qualifications

• Must have strong math skills for payment calculations.
• Exemplary communication and diplomacy skills are essential.
• Ability to organize and prioritize tasks efficiently.

Responsibilities

• Calculate payments and process medical treatment expenses.
• Process health care benefits and travel arrangements.
• Communicate with claimants and health care providers.

Skills

Communication skills

Analytical skills

Organizational skills

Math skills

Excel experience

Education

Minimum Grade 12 education

Job description

The Payment Services and Worker Travel teams within the Health Care Operations department of WorkSafeBC are looking for * *two temporary Health Care Payment Officers (18 months) to join our team to help us strive towards our vision.

In this role, you'll be calculating payments, therefore, sound math skills will be an asset to assist you with adjudicating and processing accounts for medical treatment expenses. Your exemplary communication skills and diplomacy are essential to ensure courteous, empathetic service when providing information and recommendations to injured workers and other connections.

How you'll make a difference

You'll help protect the financial integrity of B.C.'s workers' compensation system, ensuring we serve British Columbians now and in the future.

Where you'll work

At WorkSafeBC, we offer a hybrid work model that combines working remotely, and in our offices based on the operational needs of the position.

• Entitle and process health care benefits and travel arrangements for injured workers
• Process invoices and answer inquiries from health care providers, vendors, and workers
• Communicate with claimants, internal staff, physicians, hospitals, etc., to obtain or clarify payment information
• Authorize and process health care expenditures on a variety of payment systems
• Consistently models the appropriate level of organizational behaviours expected of all WorkSafeBC employees: responsive, respectful, fair, collaborative, accountable, and forward thinking.

We're looking for someone who can

• Communicate in a persuasive, empathetic, respectful manner by listening and questioning for pertinent information
• Gather and analyze information, determine relevant facts, and apply established policy to make timely decisions
• Organize, prioritize, and multi-task in an environment that includes interruptions and changing priorities
• Clearly, concisely, and accurately explain complex information both verbally and in writing

Your background and experience

• A minimum of grade 12 education
• Experience with Excel

Important to know

• Successfully meet the legal requirements under the Criminal Records Review Act to work with children and/or vulnerable adults
• Confirm you're legally entitled to work in Canada

Who we are

At WorkSafeBC, we promote safe and healthy workplaces across British Columbia. We partner with workers and employers to save lives and prevent injury, disease, and disability. When work-related injuries or diseases occur, we provide compensation and support injured workers in their recovery, rehabilitation, and safe return to work. We're honoured to serve the 2.49 million workers and 263,000 registered employers in our province.

What's it like to work at WorkSafeBC?

It's challenging, stimulating, and rewarding. Our positions offer diversity and opportunities for professional growth. Every day, the work we do impacts people and changes lives. What we do is important, and so are the people we do it for.

Learn more: Discover who we are.

Our ability to make a difference relies on building a team with a rich variety of skills, knowledge, backgrounds, abilities, and experiences that reflects the diversity of the people we serve. We are committed to fostering a welcoming, inclusive, and supportive work culture where everyone can contribute as their best, authentic self.

Our benefits

As a member of our team, you'll have access to services and benefits that help you get the most out of work - and life. Along with a competitive salary, your total compensation package includes an extra 4% of your salary in lieu of benefits and 4% in lieu of vacation from the day you start.

Once you've worked for 1820 hours (approximately 12 months), you'll switch to getting:

• 3 weeks of vacation with regular increases based on years of service
• Extensive health care and dental benefits
• Sick leave and long-term disability coverage

Salary: $31.03- $38.48 hourly

Want to apply?

• Applications are welcomed immediately, however must be received no later than 4:30 p.m. PST on the closing date.
• Please note that we will be starting assessments prior to the closing date.

We encourage all qualified applicants to apply. If you require an accommodation in the assessment process, please email Recruitment Testing Accommodation (SM) when you submit your application.