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diversity manager

Tony Roma's 100 Ave

Edmonton

On-site

CAD 36,000 - 55,000

Full time

13 days ago

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Job summary

A popular restaurant in Edmonton is seeking an experienced Front of House Manager to lead their hospitality team. The role involves supervising staff, ensuring food safety standards, and maintaining high levels of customer satisfaction. The ideal candidate should have a strong background in restaurant management and customer service. This full-time position offers a competitive salary between $36,639.16 and $55,000.00 per year, with in-person work requirements.

Qualifications

  • Proven experience in restaurant management or hospitality roles.
  • Strong background in food service and safety protocols.
  • Excellent customer service skills and ability to manage guest relations.
  • Leadership qualities with previous team management experience.

Responsibilities

  • Supervise front-of-house staff to ensure smooth operations.
  • Oversee food preparation and service to maintain quality standards.
  • Manage POS systems for order processing and cash handling.
  • Lead team management activities including hiring and training.

Skills

Leadership skills
Customer service
Food safety knowledge
POS system experience
Organization

Tools

Micros POS
Job description

Posted on November 12, 2025 by Employer details Tony Roma's 100 Ave

Front of House Manager

We are seeking an experienced and dynamic Front of House Manager to lead our hospitality team. The ideal candidate will possess strong leadership skills, extensive restaurant management experience, and a passion for delivering exceptional customer service. This role involves overseeing daily operations, supervising staff, ensuring food safety standards, and creating a welcoming environment for guests. Previous experience in food industry settings such as hotels, restaurants, or bars is highly valued. The Front of House Manager will play a key role in maintaining high standards of hospitality and operational excellence.

Responsibilities
  • Supervise and coordinate front‑of‑house staff, including servers, hosts, and bartenders to ensure smooth daily operations
  • Oversee food preparation and service to uphold quality standards and customer satisfaction
  • Manage POS systems such as Micros POS for order processing and cash handling procedures
  • Lead team management activities including interviewing, hiring, training, and performance evaluations
  • Ensure compliance with food safety regulations and proper food handling procedures
  • Maintain a clean, organized, and welcoming environment for guests
  • Handle customer inquiries, complaints, and special requests professionally to enhance guest experience
  • Assist with restaurant management tasks such as inventory control, scheduling, and operational planning
  • Support kitchen staff with food preparation when necessary and ensure seamless communication between front and back of house
  • Uphold hospitality standards by demonstrating leadership in service excellence and team collaboration
Qualifications
  • Proven experience in restaurant management or hospitality roles with supervision responsibilities
  • Strong background in food service, food handling, cooking, and food safety protocols
  • Familiarity with POS systems such as Micros POS or similar platforms; cash handling experience required
  • Excellent customer service skills with the ability to manage guest relations diplomatically
  • Leadership qualities with previous team management or supervising experience
  • Ability to interview candidates and contribute to hiring decisions
  • Knowledge of restaurant operations including food preparation, serving techniques, and kitchen processes
  • Experience in the food industry with a focus on hospitality or hotel environments is preferred
  • Strong organizational skills with the ability to multitask effectively in a fast‑paced setting
  • Previous barista experience or bar management skills are considered a plus

Job Type: Full‑time

Pay: $36,639.16 - $55,000.00 per year

Work Location: In person (Edmonton, AB)

  • Location Edmonton , AB
  • Work location On site
  • Salary $ 36,639.16 to $ 55,000 YEAR annually
  • Terms of employment Full time
  • Starts as soon as possible
  • vacancies 1 vacancy
  • Source indeed.com #9937482924
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