Customer Development Manager, Sobeys

BSBF; Toronto; Hybrid; CAD 80,000 - 100,000; Full time

Job summary

A global consumer products company is seeking a Customer Development Manager in Toronto to manage relationships with key customers and drive sales. The ideal candidate will have a Bachelor’s degree and 3-5 years of Customer Development experience, with strong analytical skills and proficiency in data sources like Nielsen. This role offers a full-time position with a hybrid work model and focuses on strategic planning and relationship management.

Qualifications

• 3-5 years experience in a Customer Development role.
• Experience in developing strategies to respond to shopper trends.
• Proficient in syndicated data sources.
• Skills in Microsoft Office applications required.

Responsibilities

• Develop and implement a Customer Plan to achieve financial objectives.
• Manage relationships with Sobeys Inc. and drive sales.
• Deliver sales targets within guidelines.
• Collaborate with cross-functional teams.

Skills

Customer Development

Relationship Management

Strategic Planning

Data Analysis

Sales Target Achievement

Education

Bachelor's degree

Tools

Nielsen

Circana

Microsoft Office Suite

Job description

Overview

No Relocation Assistance Offered

Job Number#169242 - Toronto Ontario Canada

Who We Are

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care Personal Care Home Care Skin Care and Pet Nutrition. Our products are trusted in more households than any other brand in the world making us a household name!

Join Colgate-Palmolive a caring innovative growth company reimagining a healthier future for people their pets and our planet. Guided by our core values Caring Inclusive and Courageous we foster a culture that inspires our people to achieve common goals. Together lets build a brighter healthier future for all.

We are seeking a talented Customer Development Manager to lead all aspects of Colgates relationship with Sobeys. This position negotiates with the customer to achieve the companys 5P strategies across all of Colgates brands / categories and deliver annual sales / share targets within spending parameters. As a key member of the Customer Development Organization (CDO) this person will help drive superior business results through relationship building solid analytics program evaluation and development and delivery of business plans.

What you will do

• Work independently to develop negotiate and implement a Customer Plan to achieve Financial and 5P Objectives for all of Colgates brands / categories and deliver annual sales / share targets
• Responsible for directly managing Sobeys Inc (IGA Sobeys Conventional & Fresh Co.) fostering strong account relationships strategically planning business to grow / drive sales and ensuring profit goals are met
• Deliver sales targets within investment guidelines and alignment with brand strategy
• Develop the relationship across the customers organization (buying merchandising retailing eCommerce) and build customer intelligence as it relates to Colgates financial and 5P objectives
• Deliver sales targets within investment guidelines and alignment with brand strategy
• Strategize and recommend promotional plans which meet specific customer needs and company sales goals
• Utilize syndicated data tools (eg. Nielsen Desktop) Atlas Circana to understand consumption and shipment data to identify brand / category performance trends and opportunities
• Collaborate with cross functional teams such as the Customer Development Marketing and Supply Chain functions to build business opportunities and ensure planning accuracy
• Collaborate with eCommerce teams and maintain weekly touchpoints

Required qualifications

• Bachelors degree
• 3-5 years experience in a Customer Development role
• Experience in developing strategies and plans to respond to shoppers / customer trends delivering against the commercial goals
• Proficient skills in syndicated data sources like Circana Nielsen Numerator and Atlas
• Proficient skills in Retail Link Microsoft applications Word Excel PowerPoint Access Lotus Notes Google Suite and Workstation Plus

Preferred qualifications

• Category Management experience
• CPG experience
• Previous experience managing Grocery customers including Sobeys-specific experience

Our Commitment to Inclusion

Our journey begins with our peopledeveloping strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self is treated with respect and is empowered by leadership to contribute meaningfully to our business.

Equal Opportunity Employer

Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion gender gender identity sexual orientation national origin ethnicity age disability marital status veteran status (United States positions) or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.

#LI-Hybrid

Required Experience :

Manager

Key Skills

Spring,Fundraising,.NET,Management Experience,ABAP,Salesforce,SAP S / 4HANA,SAP ERP,Software Development,Grant Writing,Child Protective Services,P&L Management

Employment Type : Full Time

Experience : years

Vacancy : 1